Question about HP LaserJet 4700N Printer

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Problems with print runs

I am unable to cancel a print run. I have tried cancelling on the printer but it just keeps restarting the job. Any suggestions.

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Turn off the printer.
Go into the print que and cancel all pending documents.

Posted on Nov 19, 2008

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HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE


First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

Jul 01, 2014 | HP LaserJet 4200 Printer

1 Answer

Keep printing old docoments / will not print current docoment / printing seem to be strunt


Follow these steps to fix your problem :

Method A :
Press the cancel button or use the cancel menu command on the printer
The most obvious way to cancel a print job is to find a cancel button or a cancel menu command on the printer and to press it. So, if you have not already done this, try this method first.

If this method worked for you, you are finished with this article. However, you may want to read the "Prevention tips" section to avoid this problem in the future.

If your printer does not have these items or if this method did not work for you, try Method B.

Method B:
Turn the printer off and on
Next, try turning the printer off and then on. With certain printer models, this cancels the print job.

If this method worked for you, you are finished with this article. However, you may want to read the "Prevention tips" section to avoid this problem in the future.

If this method did not work for you, turn your printer off, and then try Method C.

Method C:
Use Control Panel to cancel printing
This method is a bit fancier. We will use Control Panel to try to cancel printing.

But what exactly are you trying to do? Are you trying to cancel printing only a single document, or are there other print jobs that you want to cancel? And are all the print job yours, or are there print jobs that other people have sent to the printer? If you have to cancel documents that other people have sent to the printer, you must have Computer Administrator status or you must have permission to cancel the print jobs. If you are using your own printer, you most likely have Computer Administrator status. If you are printing to a shared printer, you might have to ask the system administrator to cancel the print job for you.

To cancel one or more print jobs, follow these steps.

1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
* To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
* To cancel all print jobs, click Cancel All Documents on the Printer menu.

Note If you cancel a print job that you did want to print, make sure that you send the print job to the printer again.

If this method worked for you, you are finished with this article. However, you may want to read the "Prevention tips" section to avoid this problem in the future.

If this method did not work for you, make sure that your printer is turned off, and then try Method D.
Back to the top
Method D: Stop the print spooler and delete all spooled files
If you tried Methods A through C and you were not successful, Method D should work for you. If you came to Method D immediately only to delete a print job, some of what we say here might not apply to you, so please bear with us.

Method D is somewhat more complex and will require a bit more work than the other methods, but don't worry. Method D looks much more difficult than it really is.

First, in case that you don't know how printing works, here is a short explanation. Print jobs are sent to the printer as spooled files. This means that the files are put in a temporary location so that the printer can access a print queue and print jobs at its own speed. If you stop the spooler and its files, most of the time, you both cancel printing and delete the print job.

Note To use this method, you must have Computer Administrator status. If you are using your own printer, you most likely have Computer Administrator status. If you are printing to a shared printer, you might have to ask the system administrator to cancel the print job for you.
Step 1: Start Notepad
To stop the print spooler and its files, we will have you create and run a script file that will automatically stop the service. This sounds difficult, but it really isn't. Just follow these steps carefully.

1. Click Start, and then click Run.
2. In the Open box, type notepad, and then click OK. Notice that a blank Notepad document opens.

Step 2: Copy a command script to Notepad
Now we will have you copy and paste some commands to the Notepad document.

1. Carefully select (highlight) all the following text:
net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler
2. Right-click the text that you selected, and then click Copy.
3. In Notepad, right-click in the blank document, and then click Paste.
4. Carefully select (highlight) all the following text:
C:\DeletePrintJobs.cmd
5. Right-click the text that you selected, and then click Copy.
6. In Notepad, click Save As on the File menu.
7. In the File Name box, right-click, and then click Paste.
8. Click Save.

Step 3: Run the command script file
Now that you have created the command script file, you will run it. To run it, you will copy and paste the name of the command script file in the Run box.

1. Carefully select (highlight) all the following text:
C:\DeletePrintJobs.cmd
2. Right-click the text that you selected, and then click Copy.
3. Click Start, and then click Run.
4. In the Open box, right-click, and then click Paste.
5. Click OK.
6. Notice that the Command Prompt window opens to run the command script file that you created. Notice also that this window closes automatically when the command script file has finished running. If you do not see the Command Prompt window open, check that you saved the command script file by using the correct name and that you entered the correct command script file name in the Run box.

If this method does not work the first time, or if you cannot print anything after you use this method, restart your computer, and then try again.

Nov 20, 2010 | Lexmark X2500 All-In-One Printer

1 Answer

Print job cancel wont work


Hi, if the print job doesn't get deleted after a restart of your computer, do the following:
Click on start -> Run, then enter: services.msc Click OK to open the Services windows. Locate the entry "Print Spooler" in the Services list. Click it and choose "Stop" and "Restart". Your print job should then be deleted.
If my answer was helpful to you, please leave a positive feedback.

Jul 18, 2010 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

Unable to delete/cancel print job while it runs-lbp 2900


Hi.

To temporarily delete the print jobs in the cue do the following:

Disconnect printer USB.
Restart printer.
Restart computer.
Access printer cue with printer not connected (get there from control panel)
Clear printer cue.
Connect the printer back.

If the printer cue gets stuck too often, and always with different documents, try reinstalling the printer software.

Regards.

Ginko.

May 26, 2010 | Canon LASER SHOT LBP-2900 Printer

1 Answer

Unable to delete pending jobs


To cancel one or more print jobs, follow these steps.


1. Go to Control panel - Printers .
2. Right-click the icon for your printer, and then click

Open.
3. To cancel individual print jobs, right-click the print job

that you want to cancel, and then click Cancel.
4. To cancel all print jobs, click Cancel All Documents on

the Printer menu.

Alternatively if this doesnt work you have to restart the spooler service

1.Go to Control Panel - Click Administrative Tools.
2.Double-click Services.
3. Stop the service called Print Spooler.
4. Click Start to restart the Print Spooler. Then click OK.


Hope this helps.

Mar 12, 2010 | HP LaserJet P4015N Printer

2 Answers

How do I cancel a print job?


just turn the printer off...and delete the commands from the error and job folder...you have to insist ...and try to open it from control panel or Hp in all programs .if it doesn't work from tray system ...this is the way to annul the commands...if it does not want to ..restart and try it again until it get rid of it ...restarting will make it not see that is used by another device ..

Nov 11, 2009 | HP DeskJet 895cse InkJet Printer

1 Answer

Unable to cancel print queue


You can cancel a print job from within Windows by going to Control Panel -> Printers and double-clicking on the appropriate printer. Right-click the print job you want to cancel and select Cancel from the context menu. Anything already sent to the printer will continue to print.

You can also cancel a print job from the printer by pressing Cancel on the control panel. This applies to whatever is currently printing.
(You may want to remove any paper from the paper tray first.)

Clicking the cancel print icon stops the job from continuing to spool, but whatever is still in the printer's memory will continue to print until exhaused or the job is cancelled from the printer's control panel.

Apr 14, 2009 | Printers & Copiers

2 Answers

Unable to cancel a job


Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Jan 25, 2009 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

Printer will not cancel print job


Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Jan 25, 2009 | HP PSC 1410v All-in-One Printer

1 Answer

Unable to cancel a document from printing


I have a lexmark 640 and experienced the same problem today and read similar problems but noone provided a solution. Fortunately I managed to solve the problem by cancelling the job then while it was still in print queue, shut down and restarted the computer.

This worked for me.

Roden

Oct 01, 2007 | Lexmark Z600 InkJet Printer

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