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Sony cyber-shotdsc-w50 lense won,t retract when switching power off. when switching on screen message displays turn power off and on again

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  • Anonymous Nov 17, 2008

    Really, you have to take it apart? I have the exact same issue with the Sony Cybershot dsc-w50

    Thanks,

    Diane

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  • 48 Answers

You must reset the lens this means taking the camera apart and reseting the lens.call 423-790-1480 and I'll explain whats envolved.

Posted on Sep 24, 2008

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I have a Sony DSC-W50 Cybershot camera that won't take pictures or videos anymore. It powers up fine and the screen works, but when I hold down the shutter button all the way, it focuses and nothing more.


I have a Sony DSC-W50 Cybershot camera that won\'t take pictures or videos anymore. It powers up fine and the screen works, but when I hold down the shutter button all the way, it focuses and nothing displayed

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Screen says turn the power off and on again and lens stays out


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If you are in the UK I can help you out.
p.m at kiddo242@hotmail.com

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I have that same problem with my dsc w55


Hi!
The focus is stuck - could be sand or something. Contact your local Sony service center or me toms.safranovs@gmail.com
I work in a Sony service center and repair these every day.

Tom

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Nov 26, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

4 Answers

Sony Cybershot DSC-W50


This is what sony cameras do when the lens has become jammed. There are multiple different reasons that the lens can jam but the result is the camera being unable to move it as expected and presenting that error message. Sometimes the lens can be manipulated gently (if extended at all) and freed from the jammed state. Failing this, disassembly is required. Check with your manufacturer for warranty service status and recalls. If they will not cover it you can find a repair provider online. David Millier Advance Camera Repair

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