Powerware 9330 our powerware 9330 is showing ok but is cherping what is wrong? Thank you

Hi Ahmad,
I've got same issue on the same UPS generation last week we tried to solve the issue by changing some dead batteries but without success, it tripped a gain with same alarms.
I hope someone answers our question ASAP.

Check the battery fuses.
If you change the batteries in the wrong way, you can blow fuses, and at worst damage the UPS

what is the bypass voltage is it within the windows if not, UPS is ok no problem

I don't know the exact cross reference number for you but Eaton tech support should be able to help you. Eaton bought Powerware 6 years ago but retained their service support personnel.
Toll Free: 1 800 843 9433
International: +1 919 871 1800
E-mail: [email protected]

Hi, here is the documentation page for the 9120 where you can find the manual: http://powerquality.eaton.com/Products-services/legacy/9120-info.asp You can also contact customer support 800 356 5737 or [email protected]. You may recognize the product as the Powerware 9120 but Powerware was bought by Eaton a few years ago. The customer support team is most ex Powerware and are familiar with the 9120.

Powerware was purchased by Eaton and they continue to provide support for all Powerware products. In the U.S. call Toll Free: 1 800 843 9433 (International: +1 919 871 1800) or
e-mail: [email protected]. They can help you out with the password. The 9330 manuals and documentation are located here: http://powerquality.eaton.com/Products-services/legacy/9330-info.asp

Most follow the reset procedures to reset from a EPO shutdown. Usually it is a fuse on Powerware that needs to be pushed back in.

did you fix this problem?

1st, the 9120 is a 700, 1000, 1500, 2000, 3000, 5000 or 6000 Va
if it is a 6000 Va that voltage sounds ok, and the ups as no problem, each battery will be around 12,75 Volts, it will be higher and the charging circle ends.