Question about Lexmark X1270 All-In-One InkJet Printer

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Will not Print

My lexmark x1270 will not print. We have tried everything! Holding down the release button did print out a test sheet, but when we went to print from the computer it wouldn't work. The drivers are installed, the computer is receiving messages from the printer, the paper comes completely out, completely blank but, the file wont completely finish the "printing process" for the printer information.


please help!


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  • 171 Answers

Try a hardware check of the printer first. To check the hardware of the printer, do the following:

  1. Switch off the printer.
  2. Load one sheet of paper into the paper feeder.
  3. Press the Power button and the Paper Feed button at the same time and hold them both down for three seconds. Then release the Power button only.
  4. When the printer begins to print, release the Paper Feed button. A page will be printed. The page should contain some text at the top and a series of horizontal color lines (cyan, magenta and yellow) below the text, with a thick black line below the colored lines. All the lines should be solid.
  5. When the test is complete, switch off the printer. NOTE: If you do not switch off the printer, it will continue to print.

Posted on Sep 24, 2008

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Cannot print pdf file on x1270


If all else prints fine except when printing PDF files, try to update your Adobe Acrobat. Then, after the update is successful, try to print your PDF file again to verify that the problem is fixed.

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Will not print. turns on lights up makes noise


There are two self tests you can try to test the printer. With only the black cartridge and on sheet of paper. Disconnect the printer from the computer and unplug it. Plug it back in and do the following:

Press and hold the power button. At the same time, press and hold the Ready/Insert button. Release the power button, but keep holding the Ready/Insert button. After 4 seconds, release and press the button again and release. It should print a one page diagnostic test.

The second self print test using all 4 cartridges. Turn the printer on, press and hold the Ready/Insert button for a few seconds and release the button. The test will use all 4 inks.

Jan 02, 2010 | Alps MD 1000 Thermal Printer

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Lexmark x1270 wont print color even though the cartridge is full.


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:

1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.

The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.

If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:

1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Next, try this printer self-test by following the steps given below:
1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know.

Oct 19, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

My lexmark x1290 isn't printing tho i have new ink cartridges


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.
Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.
Next, try this printer self-test by following the steps given below:
1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.
The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault. The issue may be a communication problem, or perhaps a software conflict.

Oct 02, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Paper not feeding through getting stuck halfway


One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle white roller. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.

To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Please remove the paper access door from back of the printer and clean the white rollers inside with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust, close the paper access door. Reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:

1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 10, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Printer not printing


ok..disconnect from computer..try restarting with hard power down(unplug from wall)..

turn on again..try to do a test page from front panel


Aug 18, 2008 | Lexmark X1270 All-In-One InkJet Printer

2 Answers

Will not print test page or documents


  • Make sure the printer is turned off and the paper-release lever is pushed back to the single-sheet position. Raise the paper guide upright.
  • While holding down the LF/FF button, turn on the printer. The PAUSE light flashes.
  • Slide the left edge guide until it locks in place at the guide mark. Next, adjust the right edge guide to match the width of your paper.
  • Slide a sheet of paper down firmly between the edge guides until it meets resistance. The printer loads the sheet automatically.
  • Press the PAUSE button. The printer begins printing the self test.
  • To stop printing temporarily, press the PAUSE button.
  • To end the self test, make sure the printer is not printing. Press LF/FF to eject the sheet; then turn off the printer.

Jul 04, 2008 | Printers & Copiers

1 Answer

Ink levels/streaky printing


remove the carts & using a wet paper towel, clean the nozzles on the carts to see if your getting any traces of ink. U can also go to the solution center & under maintainence u will fine an option Clean to fix horizontal. try this twice that should also clear any blocks then try this
  • Printer power OFF
  • Hold down the PAPER FEED button while powering the printer ON
  • Release button after powering printer ON
  • Test is continuous, so turn off when printing is complete
If the cart has any ink it will print 3 color lines & a blk line

May 12, 2008 | Lexmark X1270 All-In-One InkJet Printer

3 Answers

Lexmark x1270 printer power button blinking won't print


I had the same issue with my Lexmark X1290, I solved it by opening up the device, so the ink cartridges should pop, they didn't so I pressed the power button to switch it off, and then switched it back on (with the device open!) and all the paper flowed out, the flashing stopped and it could print again. Good Luck!

Feb 26, 2008 | Lexmark X1270 All-In-One InkJet Printer

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