Question about Computers & Internet
I have had the Hotdrive mobile 2.5 HDD for a few years and it has
always worked perfectly. Now, when I plug in the two USB cables, the green light comes on and the green arrow in my tool bar on the computer comes on, but nothing else happens - the computer is not reading the hard drive. When I go
to My Computer, there is no icon for it. I've tried this on two different computers with the same results. One time, an orange light came on on the hard drive and went click click click befiore the green light came on. I am unable to access all the backed-up info on this hard drive!
Is there a solution to this problem? What can I do? How can I retrieve my information? Someone said it has something to do with the casing, but that seems highly unlikely. I paid my $10 and received only one rather useless reply.
The click click click is the hard drive trying to spin up. Either the hard drive is not getting enough power, which is not likely since you have tried it on other computers, or the hard drive is bad.
You've had the hard drive for a few years and I would say it's at the end of it's life. They are not end user repairable, so your only choice left is to get a new one.
Posted on Sep 26, 2008
I have a 2.5 hot drive HDD when i plug it in im getting a message of Hardware id missing is their a solution for this
Posted on Nov 14, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 13, 2013 | Office Equipment & Supplies
Sep 14, 2008 | Computers & Internet
Jun 11, 2012 | ASUS Computers & Internet
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps
$2.37 + $2.61 postage worldwide
$10.65 free postage
You might get these on Ebay im not sure which country you are in this might guide you to one
you could get this on Ebay if you dont have an account you will need to create one
Add Email adress
Add Bank Acc
Add Credit Card
also add your postal adress
also add a paypal account
when you get to the paypal login page at the bottom you will see new to paypal sign up tab
paypal to create an account
paypal registration password ,bank card /credit card phone numbers home/mobile ,email adress and a postal adress
be very specific when you type in the search
always ask questions? before you make a purchase and keep the email/s for security reasons if the item arrives and its not as described
you will even see the pictures of your item so you cant make a mistake and get them home delivered
hope this helps
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