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Mobile Hotdrive 2.5 HDD

I have had the Hotdrive mobile 2.5 HDD for a few years and it has always worked perfectly. Now, when I plug in the two USB cables, the green light comes on and the green arrow in my tool bar on the computer comes on, but nothing else happens - the computer is not reading the hard drive. When I go
to My Computer, there is no icon for it. I've tried this on two different computers with the same results. One time, an orange light came on on the hard drive and went click click click befiore the green light came on. I am unable to access all the backed-up info on this hard drive!

Is there a solution to this problem? What can I do? How can I retrieve my information? Someone said it has something to do with the casing, but that seems highly unlikely. I paid my $10 and received only one rather useless reply.

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  • Anonymous Sep 26, 2008

    yes

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The click click click is the hard drive trying to spin up. Either the hard drive is not getting enough power, which is not likely since you have tried it on other computers, or the hard drive is bad.
You've had the hard drive for a few years and I would say it's at the end of it's life. They are not end user repairable, so your only choice left is to get a new one.

Posted on Sep 26, 2008

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I have a 2.5 hot drive HDD when i plug it in im getting a message of Hardware id missing is their a solution for this

Posted on Nov 14, 2012

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Posted on Jan 02, 2017

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We have a Verbatim 47513 1,5 tb hdd. When we turn it on it lights op fine and green, but when we plug it in, it is not recognized by any means. It's not to be seen under drives, and the computer all in all...


Try replacing USB cable... If that doesn't work try to plug it in different USB port... If that doesn't help then it could be HDD housing problem... In some cases light can be green if there is power, but that doesn't mean that HDD or it's housing are actually good...
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sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,


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if this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
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http://www.ebay.com.au/itm/280406610810?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649

$2.37 + $2.61 postage worldwide

http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d

$10.65 free postage


You might get these on Ebay im not sure which country you are in this might guide you to one
you could get this on Ebay if you dont have an account you will need to create one
Add Email adress
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also add your postal adress
also add a paypal account
when you get to the paypal login page at the bottom you will see new to paypal sign up tab
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always ask questions? before you make a purchase and keep the email/s for security reasons if the item arrives and its not as described
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