Question about Computers & Internet
I have had the Hotdrive mobile 2.5 HDD for a few years and it has
always worked perfectly. Now, when I plug in the two USB cables, the green light comes on and the green arrow in my tool bar on the computer comes on, but nothing else happens - the computer is not reading the hard drive. When I go
to My Computer, there is no icon for it. I've tried this on two different computers with the same results. One time, an orange light came on on the hard drive and went click click click befiore the green light came on. I am unable to access all the backed-up info on this hard drive!
Is there a solution to this problem? What can I do? How can I retrieve my information? Someone said it has something to do with the casing, but that seems highly unlikely. I paid my $10 and received only one rather useless reply.
The click click click is the hard drive trying to spin up. Either the hard drive is not getting enough power, which is not likely since you have tried it on other computers, or the hard drive is bad.
You've had the hard drive for a few years and I would say it's at the end of it's life. They are not end user repairable, so your only choice left is to get a new one.
Posted on Sep 26, 2008
I have a 2.5 hot drive HDD when i plug it in im getting a message of Hardware id missing is their a solution for this
Posted on Nov 14, 2012
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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