My one year warranty just ended, and a week later my ice maker shut down. I am able to dispense water, but not ice. It "groans" like it's trying, but only one or two cubes come out with about a 45 second wait in between!? I am not a handy, mechanically inclined sort of woman, and my cats have no thumbs, so...what do you suggest?
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Re: No ice after just over one year...
Hi thanks for the question i would check the small tube that goes into the ice maker it could have frozen up you are getting a bit of water so i would check that. sorry your cats have no thumbs ha ha please leave a positive feed back the appliance doc
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Hello. I had the same problem. I replaced the auger motor(around$95) 3 times and would only last about a little longer than a year. I bought the 4th one but this time, I wanted to diagnose the issue. So it turns out that the auger motor goes installed with the impeller upwards. What was happening was that if a piece of ice would stay in the dispenser chamber and melt, the water would go into the auger motor eventually causing the auger casing to get full of water and slow it down or short it out. I took the casing apart and noticed that there was a small space between the motor and the casing. I drilled 2 nice sized holes in the dimple of the new motor very gently as to not drill into the impeller motor and installed the auger. To this day, 3 years later, no more having to buy new auger motors. Hope this helps!
Since it is brand new, it should be covered under warranty but check a few things first. To make ice, you need to have the water, a cold freezer, and the ice maker must be turned on. Since you say you have ice then the temp and the water supply sound OK. There is a shut off option on ice makers so you can decide not to make ice as on option. Check that the ice maker is turned ON. Also, there is an automatic shut off if the bin fills up with ice so it does not overflow. On mine, it is a bar that will raise up higher as the ice accumulates and that will shut off the icemaker. Check that. Otherwise call GE for warranty service on the icemaker.
First, the water valve at the bottom rear of the refrigerator may have failed. You didn't mention if there is a water dispenser and whether or not this is still working. This valve pumps water to the icemaker and water dispenser when the control unit of the icemaker calls for water. Also, there could be a blockage in the line which brings the water to the icemaker.
The other possibility is that the part of the icemaker controls which calls for water from the valve has failed. If this has happened, it would likely be more cost effective to replace the icemaker unit.
I think this is probably just a coincidence that you changed the water filter and a couple of weeks later the dispenser doesnt work. If it failed the same or next day then possibly related but unlikely. The water filter purely affects the water supply line. Does the dispenser (water) make a noise (clicking) when activated. If it does then I would check the incoming water supply. If it makes no noise then you possibly have an electrical fault not providing power down to the water solenoid valve. The way to check the ice dispenser is to see if you first have any ice production if you do then again it could be an electrical control fault. You could check the underneath of the cabinet low level for the wiring connection from the door to see if it is dislodged or damaged however if it is a control issue then I would suggest contacting a good fridge tech. Hope this helps.
I have the same refrigerator and was having a very similar problem. My water would dispense just fine, but the ice maker suddenly began making partial cubes of ice, then quit making ice, than started again before finally stopping again. At first I thought it was because the fill tube coming from the back of the frig was frozen, but after clearing it the problem persisted. I traced the problem back to the valve at the back right corner of the frig. I disconnected the power inputs and water lines, then took the valve apart. On the side that feeds the ice maker there is a small washer inside of the valve with a very small hole that only allows a limited amount of water flow through it. A small pieced of rubber had broken loose from another section of the valve an was clogging this small hole. I cleaned the entire valve system and reassembled it. The ice maker is now back in action!!! The fill tube going into the tray had frozen because of the small trickle of water that was going into it was not sufficient to keep it from freezing. Make sure this is still clear before turning everything back on. I hope this helps several of you out there, as this seems to be a common problem.