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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

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  • sameeha_anee Oct 29, 2008

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) problem, and notify you when a new solution is offered.


  • papiomamio Nov 02, 2008

    cannot fix

  • debbergh Nov 14, 2008

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

  • Anonymous Nov 19, 2008

    me too

  • cc123923 Dec 25, 2008

    when i put my dvd into my laptop which is a ADVENT nothing seems to happen where as before the dvd would start no problem. Can antone help!?

  • solveApu Feb 01, 2009

    I am not able to see from step no 3:.Even if i have verified the step 2 very carefully.
    Is there any more tricks..

    Regards
    APu

  • Anonymous Apr 01, 2009

    I have the same problem. It will not read my CDs and in device manager it gives me the Code 39 message.

  • Anonymous May 04, 2009

    "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.

×

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Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)" . You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Posted on Sep 25, 2008

  • Randy M. May 17, 2013

    I have this problem, and I have followed the instructions down to step 3. There is nothing in the right pane that says upper or lower filters.

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Follow this article to fix the issue:

http://support.microsoft.com/kb/314060

Posted on Apr 23, 2009

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Thanxxxxxxxxxxxxxxxxxxxxxx

Posted on Nov 01, 2008

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sodeep
  • 3267 Answers

SOURCE: Windows cannot load the device driver for this

I just hope your OS is other than Vista series since it has a known problem with this hardware. If on XP download the latest driver from this link: http://www.acer-group.com/public/index/services.htm or http://www.acer.com/worldwide/support/download.htm or http://www.acer.co.uk/acer/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3734&sp=page15e&ctx2.c2att1=17&miu10ekcond13.attN2B2F2EEF=3734&CountryISOCtxParam=UK&ctx1.att21k=1&CRC=3713735360
..................................sodeep

Posted on Jun 16, 2009

SOURCE: why does my computer says Windows cannot load the

This message indicates that the driver for the device is no more functional. In this case, open the Device Manager window and locate the device then right click on it and Uninstall it. After unistalling the device, restart the Computer to eliminate any possibility of any further conflict.
After restarting the Computer, reinstall the driver for the device.
It's not required to reinstall the driver explicityly for the devices like "CD/DVD drive, keyboard, mouse, and any devices connected to the Computer through the USB port".

Posted on Aug 26, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Code 39


hi,
error code 39 stand for (Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.)

Reason
There are several causes of Code 39 errors:
  • A required device driver is missing.
  • A required binary file is corrupted.
  • There is a problem with the file I/O process.
  • A driver that is referencing an entry point in another binary file is unable to load.
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Uninstall and reinstall the driver

Uninstall the driver from Device Manager, and then scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device.

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Hi, the error code that you have on the CD/DVD drive is a known issue from Microsoft. The error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)".
Since you are using a Toshiba laptop; you can click on this link http://tinyurl.com/toshibadvd and click on the repair tool on the resolution. This is applicable on both Windows Xp and Vista and will delete the upper/lowerfilters on the registry.

In case that the error code still exist you need to manually delete the upper/lowerfilters under the registry by clicking on this link http://support.microsoft.com/kb/929461/en-us . You need to go the "Run" screen then type in "regedit" and click OK or hit the enter key.

This will surely fix the error code that you have on the CD/DVD drive.

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Matshita drivers on toshiba notebook


Code 39 loadTOCNode(2, 'moreinformation'); Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Recommended resolution loadTOCNode(3, 'moreinformation');

Reasons for this error include a driver that is not present; a binary file that is corrupted; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.

Keep me posted.

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