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Hard Drive wont open

My (D) drive on my computer (we have 2 storage drives (C) & (D)) wont open. when i click to open or explore it i get the message "open with..." and a list of programs. we have recently had a virus on our comp and i just did another scan and got another two infected file which are now in the "chest" as avast calls it. it is only (D) drive which wont open but there is a new CD drive (I) which isn't normaly there.

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  • Mitch_Hill Sep 24, 2008

    Does anyone know how to fix this? i can still get to the drive through "run d:\" but i would like to fix this problem

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"open with..." and a list of programs"
or browse ....
Browse to
open with explorer

Posted on Sep 24, 2008

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Where do I insert CD?


Good question. The images on the website are not good enough to determine where to put in a CD/DVD. The specifications from the site state that there is a DVD/CD drive, which is good because many new desktops don't come with a DVD/CD drive.


My recommendation is to right-click on the Windows Start button and open Windows Explorer. In Windows Explorer, click on the computer. You should now see your DVD/CD drive under the line Devices with Removable Storage. Right-click on the DVD RW drive and select "Eject" and the drive should open.


Good luck,

Paul

Jan 17, 2016 | Medion PC Desktops

Tip

Using Windows Disk Management Utility to Manage Internal and External Disks


Disk management utility will help you see all the drives that are connected to your computer, including internal hard drives, CD or DVD Drives, and removable storage like USB sticks and external hard drives. Using this utility, you can check for attached drives that are not visible in windows when attached to your computer. You can also format drives, change drive letters, mark a partition as active and delete partitions. A word on caution about using the Disk Management Utility: This utility can cause destruction of data. If you are not sure of what you are looking at and uncomfortable with using this utility you should consult with an advanced user before making any changes to drives using this utility.


The Disk Management utility can be accessed in two different ways.
#1- You can open the Control Panel,
Click on Administrative Tools,
Click on Computer Management and the Computer Management window will open.
#2- Right click on you “My Computer” Icon
A menu will open
Chose “Manage”
The Computer Management window will open

The Computer Management window is broken down into 3 sections.

The first section on the left side of the window shows a menu. Disk Management is on the lower portion of the menu.

The right side is separated into two sections, top and bottom. The top portion shows a list of active drives on the computer. The lower portion shows all drives connected to the computer. CD or DVD drives that have not disk will not show as active drives on the top section, but can be seen in the lower section.

The lower section will show the drive description, drive size and drive condition (online or off line) in small box on the left side of that section. Disk drives will designate a “Drive” and a number. Drive 0 is usually your internal hard drive. Then it would list drive 1, drive 2, etc, depending on how many internal and external drive sources you have connected to your computer. Then it will list your CD drives and generally show their drive letter assignments.

Next to the smaller section described above, is a larger section which shows the driver letter, size of the driver and condition (if working correctly will show “healthy”)
This is the area you can right click and get a menu that will allow you to open, explore, mark the partition as active, change the driver letter, format the drive or delete a partition. (A note of caution here. Changing the driver letter on your main hard drive partition will cause windows to stop functioning. The main hard drive, or hard drive partition, is normally given the letter “C”.) A hard drive may show two or more partitions with separate drive letters designated for each partition.

A drive this is having a problem may show that it needs to be formatted (status as Unformatted). This can be done from this window. An external drive, whether it is a hard drive or CD/DVD drive, can have the letter designator change done if you want to organize your external drives. There are times when a drive will not show up because the drive letter that they are programmed to use are taken. Most USB drives are programmed to us the letters “F” or “G”. In this area, you can assign the USB drive any drive letter that is not being used and this will make it visible in windows.


on Jan 29, 2010 | PC Desktops

1 Answer

Ihave Simpledrive 500GB external hard drive but now all of a sudden my PC does not recognize it when I go to my computer and look for it


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.

Incompatible USB Port Problems W 7 First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.


In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".


Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. for XP or earlier click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X you will need to update/reinstall drivers right click to reinstall drivers if you can see your usb drive but its not working ports (com&lpt) right click update driver if this fails to fix the problem Check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts b> SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter b> If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. Enable Drive Letter View b> Click the "Start" button and choose "Control Panel" from the start menu. Click "Folder Options" and navigate to the "View" tab. Scroll down and place a mark next to "Show drive letters," then click "OK." b> Configuring Drive Manager b> Click the "Start" button to launch the start menu. Right-click "Computer" and choose "Manage" from the menu. Click "Storage" in the menu on the right side to extend the section. Click "Disk Management" under the "Storage" header. This will show you a list of drives and removable storage on your computer. It will also report the status of the drives, such as "Healthy." If the removable storage does not have a drive letter or has a drive letter in conflict with another drive, you can assign it a new letter. Right-click the icon of your removable storage drive and click "Change Drive Letter and Paths." Click the "Change" button, then choose a drive letter from the drop-down menu. Select a letter that is near to the end of the alphabet to prevent drive overlap issues. Click "OK" to allow the changes to take place. You should now see the removable storage listed with your other drives on the "My Computer" screen. SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible b> If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing. Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted. b> Replacing a Defective Hard Drive b> You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services. Hope this helps.

Jan 07, 2013 | Compaq Presario 5000 PC Desktop

2 Answers

My Compaq computer says the d drive is full, and is running very slowly. I have tried the maintainence to clean the d drive, but this has not helped. Any suggestions?


You are running out of space and the best thing to do is back up unused files on a different drive or pen drive or if you want there is a site called adrive.com which gives you free 50gb online storage, try that. Assuming it is a windows based pc, it will run badly if short of storage space. Hope this helps. Good luck.

Aug 14, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

It will come on but it says primary hard disk drive 0 found and secondary hard disk drive 1 not found


  • Hi, there are (3) three areas that you can search to find: Hard Disk Drives. 1. From the Desktop, click on the Computer Icon to open the "Hard Drives (window)," next find the Hard Disk Drive (1), this is the "Primary" (C:) Drive. 2. Next, in the Devices with Removable Storage (1)below is the "Secondary" Drive, this will be the (CD or DVD Drives (D:), for "External Drives" the drives locations will be (E: or F:). 3. "If the CD, or DVD Drive is present in this area?" Right click to open, select the Properties "icon" the window opens; in the "All disk drives" (block), select, and "highlight" the CD or DVD Drive, next click on the Propertie's button below! 4. In the Device Status (block), see: if the device is "working properly?" Next, click on the Drives button, select to "Update Drivers." Note: The computer screen may "blink' (3-5 times), this means the update has taken place, Click on the "Apply and OK buttons, to finish. "You may be ask to "Restart the computer, if not? Restart the computer." *The "Second" area is the "All Programs" in the Start Menu, scroll to find: Media Disk Player. Select to open, click on "Setup, and Install." Follow all instruction carefully! *The "Third" area is in the Control Panel from the Start Menu; find in the (right pane). Open the "Contol Panel" go to, and select Hardware and Sound, in the next window, click to open the Device Manager; scroll to find: DVD/CD-ROM drives. Click to open; do the same as above instructions, step by step. "Did this solution help? If so, Helpful Ratings Feedback is appreciated, thanks paul7of9"

Feb 15, 2010 | Dell OptiPlex GX110 PC Desktop

1 Answer

Factory image d in red


Does it let you into Windows? D is the restore disk on HP computers. If you can get into Windows, then these steps might do it.

Turn off protection for Recovery D partition.
1. Right click Computer icon.
2.Select Properties.
3.When new window opens,Click System Protection to the left side.
UAC will pop up and click continue.
Another window will open with your hard drive partitions showing Drive C and D
4.Remove the check from drive D.

Otherwise you can explore your D drive to see if there's anything other then restore files on it.

Apr 01, 2009 | HP PC Desktops

2 Answers

How do I get started using a USB flash drive and how do I set up a security system?


hey, heres something that would help u:  Copying files to a flash drive on a PC:
  1. Open My Computer and see which drives are shown. Most computers, for example, have a hard disk such as a C: drive and a few removable storage devices such as a floppy drive, a CD-ROM drive, and perhaps a zip drive. 
  2. Insert the flash drive into the USB port and watch to see where the USB flash drive appears. Most will appear as removable storage, but some will instead appear as hard drives. Note the name Windows is using to refer to the flash drive ("Removable Disk (G:)," for example).
  3. Open My Documents or the location from which you want to transfer files to the flash drive. Select the files or folders you want to save to the flash drive by left-clicking on them. To select more than one, hold down the CTRL key while you click and select all of the files you wish to save. 
  4. Right-click on the file(s) or folder(s) you selected, then select Send to, then select the name you saw appearing in My Computer for the flash drive ("Removable Disk (G:)," for example).
  5. When the copying is finished, do not immediately remove the flash drive from the USB port. Instead, left-click on the Remove Hardware icon toolbar.gif located in the System Tray. A window containing a list of the USB devices will appear. Left-click on the Safely Remove Mass Storage Device line that matches your flash drive (for example, Safely Remove Mass Storage Device - Drive(G:)). 
  6. When you see the following message appear in the bottom left toolbar, it is, as it says, safe to remove the flash drive from the USB port; you may close the message or ignore it, as it will close itself automatically:
    ok_msg.gif
Copying files from a flash drive on a PC:
  1. Open My Computer and see which drives are shown. Most computers, for example, have a hard disk such as a C: drive and a few removable storage devices such as a floppy drive, a CD-ROM drive, and perhaps a zip drive. 
  2. Insert the flash drive into the USB port and watch to see where the USB flash drive appears. Most will appear as removable storage, but some will instead appear as hard drives. Note the name Windows is using to refer to the flash drive ("Removable Disk (G:)," for example).
  3. Double-click on the flash drive to locate the file(s) or folder(s) you want to copy to this computer. Select the files or folders you want to copy by left-clicking on them. To select more than one, hold down the CTRL key while you click and select all of the files or folders you wish to copy. 
  4. Right-click on the files or folders you have selected and choose Copy.
  5. Open My Documents or the location to which you want to transfer files from the flash drive. 
  6. Click on the Edit menu, then select Paste.
  7. When the copying is finished, do not immediately remove the flash drive from the USB port. Instead, left-click on the Remove Hardware icon toolbar.gif located in the System Tray. A window containing a list of the USB devices will appear. Left-click on the Safely Remove Mass Storage Device line that matches your flash drive (for example, Safely Remove Mass Storage Device - Drive(G:)). 
  8. When you see the following message appear in the bottom left toolbar, it is, as it says, safe to remove the flash drive from the USB port; you may close the message or ignore it, as it will close itself automatically:
    ok_msg.gif                                      =========================================================

For the security system setup go through the following link .. http://www.rohos.com/configuring_usb_stick_logon.htm

if u require some other sort of security system let me know.
cheers

Oct 13, 2008 | PC Desktops

1 Answer

Not reading disc.cd/dvds


Solution 1.
-----------
Firstly lets see if your drive is working!

Put in a disk you know works and has files of some sort on it

If nothing is still happening , goto my computer and right click on your CD drive and

click "explore"
Do you now see files ?

If not right click on "My computer" and click manage

The "Computer Management" Console will now popup and you will see a selection of

headings on the left , click the plus (+) sign on "Storage" to expand it then click on

"Disk management (Local)

In here you will see all the storage devices attched to your computer , including your

Hard Drives , Floppy Drives , USB Flash Drives etc.. , from here you should see your CD

Drive , if you do and right click it and explore the drive and you do see files ,

change the drive letter of your CD-ROM drive from the default D: to say like F: or

something , right click the CD-Drive in the Disk management and click change driver

letter , and follow the instructions.

If you dont see the files or you dont see the CD-Drive at all do the following:

1. right click my computer
2. click on properties
3. a new window will popup
4. click on the hardware tab
5. click on device manager

the device manager console will now open ,
from within here find your CD/DVD Drive under the DVD/CDROM drive heading,

right click the appropriate drive and click on uninstall.

Now reboot your computer and then windows should detect your CD /ROM Drive and reinstall it , you may now again need to reboot in order for your CD Drive to function correctly If this doesn't fix your problem try upgrading the firmware of your Drive.

**im assuming your running Windows XP for that solution but i would think the process in Vista would be very similar.

If you have a spare computer that is unused maybe you could try it on that machine and see if it works , if it does a fresh installation of Windows on your current machine may be the solution as it could be infected with a virus which just may have corrupted the window drivers.

Solution 2.
------------
If the DVD Drive is connected on the same ribbon cable as the Harddrive , the Hard Drive should be set to Master on the Jumper settings and the DVD Drive set To Slave otherwise if it's on a seperate cable it should be connected at the end of the cable and set to master. If you do / have done this can you see the devices in BIOS ?

Solution 3.
------------

It sounds like some dust or hair has landed on the Laser Lens (The component responsible for reading the data on the CD) and is interfering with the playback , to clean this your self you will need a laser lens cleaning kit to safely remove the debris.If you're finding that after cleaning the disk the DVD is still skipping try cleaning the cd , as debris on the CD itself can also cause interference for the laser lens



Aug 26, 2008 | Lite On PC Desktops

2 Answers

My disk drive isn't working. When I put a disk in and close it, nothing happens.


Firstly lets see if your drive is working!

#put in a disk you know works and has files of some sort on it

#If nothing is still happening , goto my computer and right click on your CD drive and click "explore"
Do you now see files ?
#if not right click on "My computer" and click manage

#the "COmputer Management" Console will now popup and you will see a selection of headings on the left , click the plus sign on "Storage" to expand it then lcick on "Disk management (Local)

#in here you will see all the storage devices attched to your computer , including your Hard Drives , Floppy Drives , USB Flash Drives etc.. , from here you should see your CD Drive , if you do and right click it and explore the drive and you do see files , change the drive letter of your CD-ROM drive from the default D: to say like F: or something , right click the CD-Drive in the Disk management and click change driver letter , and follow the instructions.

#If you dont see the files or you dont see the CD-Drive at all do the following:

1. right click my computer
2. click on properties

a new window will popup

3. click on the hardware tab
4. click on device manager

the device manager console will now open , from within here find your CD/DVD Drive under the DVD/CDROM drive heading, right click the appropriate drive and click on uninstall

now reinstall with the drivers and restart.

also if this doesn't fix your problem try upgrading the firmware of your Drive.

**im assuming your running Windows XP for that solution but i would think the process in Vista would be very similar.

If you have a spare computer that is unused maybe you could try it on that machine and see if it works , if it does a fresh installation of Windows on your current machine may be the solution as it could be infected with a virus which just may have corrupted the window drivers.

Feel Free to ask more if this doesnt fix it:

Thanks!

Apr 02, 2008 | PC Desktops

1 Answer

I have replaced my D slave drive, from a Maxtor 150gb to a Seagate ST3500630A 500gb. It shows up in device manager, but not in explorer. I have Windows XP pro.


TRY THIS:

Right click on My Computer Icon on desktop.
Select Manage
Double-click on storage on right side window.
Double-click disk management.

Should see your hard drive listed. Right Click on it and select format. Make sure you select right drive to format as is erases all data.

After formatting close window and see if it is listed in explorer.



Hope this helps!

Mar 24, 2008 | PC Desktops

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