Question about Minolta magicolor 3100 Laser Printer

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Printing issue My magicolor 3100 preints a reddish jagged streak down one side of the paper near the margin

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  • redavdp Feb 19, 2009

    The same as above, I don;t think resetting will work, has anyone tried?

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  • 171 Answers

In order to proceed with the solution to your problem, we'll need to save the current settings on your Crown printer and then restore the printer to its original factory settings as shipped. Your current settings will be saved, and can be restored after we finish this troubleshooting session. You will need to access the printers front panel in order to perform the following settings.
Procedure to save your current printer settings
Procedure to restore printers original factory settings
Procedure to restore your saved printer settings


Procedure to save your current printer settings
1. Make sure the Online light is lit and that the display reads Idle.
2. Press the Online/Offline button to take your printer offline.
3. Press the Menu button once. The display should read Operator Control.
4. Press the Right Arrow button once. The display should read Administration.
5. Press the Select button once. The display should read Communications.
6. Press the Left Arrow button until you see Miscellaneous in the display.
7. Press the Select button once. The display should read Save Defaults.
8. Press the Select button again. The display should read No.
9. Press the Left Arrow button once. The display should read Yes.
10. Press the Select button.
11. A few seconds should pass until the display reads Yes Is Selected.
12. Press the Online button twice to take the printer online while the display reads Idle. Your current printer settings are now saved and you are ready to proceed with returning the printer to its original factory settings.

Procedure to restore printers original factory settings
1. Make sure the Online light is lit and that the display reads Idle.
2. Press the Online/Offline button to take your printer offline.
3. Press the Menu button once. The display should read Operator Control.
4. Press the Right Arrow button once. The display should read Administration.
5. Press the Select button once. The display should read Communications.
6. Press the Left Arrow button until you read Miscellaneous in the display.
7. Press the Select button once. The display should read Save Defaults.
8. Press the Right Arrow button. The display should read Restore Defaults.
9. Press the Select button once. The display should read Factory Defaults.
10. Press the Select button again. The display should read No.
11. Press the Left Arrow button once. The display should read Yes.
12. Press the Select button. Yes Is Selected will appear in the display.
13. A few seconds will pass and the printers display should read Disk And Flash Sys Loader.
14. Your printer will reboot with the original factory settings and return to Idle.

Try a test print. Does the problem still exist?

Procedure to restore your saved printer settings
1. Make sure the Online light is lit and that the display reads Idle.
2. Press the Online/Offline button to take your printer offline.
3. Press the Menu button once. The display should read Operator Control.
4. Press the Right Arrow button once. The display should read Administration.
5. Press the Select button once. The display should read Communications.
6. Press the Left Arrow button until you read Miscellaneous in the display.
7. Press the Select button once. The display should read Save Defaults.
8. Press the Right Arrow button. The display should read Restore Defaults.
9. Press the Select button once. The display should read Factory Defaults.
10. Press the Right Arrow button. The display should read Custom Defaults.
11. Press the Select button. The display should read NO.
12. Press the Left Arrow button once. The display should read Yes.
13. Press the Select button. Yes Is Selected will appear in the display.
14. A few seconds will pass and the printers display should read Disk And Flash Sys Loader. Your printer settings are now restored to their original saved settings

Try a test print, does the problem still exist?

Posted on Sep 24, 2008

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