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Problem with E-Machines eMachines Desktop PC
i have emachine W3609
Solutions (1)
Best Solution
I went back to your first posting Barbara, to see what the problem is with your eMachines W3609 Desktop PC.
Computer crashed. Windows Vista with a fatal error.
Do you have the Restoration Disk, or did you make one? (Usually asked by Windows when the computer is new, and started up for the first time. Backup)
If so turn the computer on, open the optical drive's tray, and put the disk in. Close the tray.
When asked click on Repair. (Non-Destructive Installation)
No Restoration Disk, or you did not make a backup?
Let's go past the software problem, and concentrate on what could be a hardware problem.
(A hardware problem can cause a lot of seemingly software problems)
The two main problems with a Desktop PC is that it's dirty inside, and/or a bad Power Supply.
No slight against eMachines, but they are a budget computer. As such, they use low quality parts in some instances.
eMachines always use a low quality Power Supply.
1) Computer dirty inside.
Computer on a table unplug the power to it. Open the computer case,
Looking at the Front of the computer the Left side panel removes.
Looking at the Back of the computer, and at the left Side Panel, note the two Thumbscrews.
One towards the top, and one towards the bottom.
These are loosened. They are not supposed to come out, and be removed. They stay with the Side Panel.
Note the formed 'bump' at the end of the Side Panel. This area is for your fingers to hold onto.
The Side Panel is pulled back a little, then lifted up, and out. Lay it aside.
(The Side Panel has metal protrusions which slide into slots in the computer case.
The panel is pulled back a little, then the protrusions will clear the slots in the computer case)
Now follow Anti-Static Precautions
Anti-Static Precautions:
Your body carries Static electricity.
Always work on a computer on a table. NOT on a bed, couch, or directly on a carpet floor.
High areas of Static electricity.
Refrain from swinging your legs, especially if your table is on a carpeted floor.
Static WILL fry out (Short Circuit) the delicate hardware components inside a computer.
Relieve your body of Static BEFORE reaching inside.
Computer on a table, computer unplugged from power, computer case open.
TOUCH an unpainted surface, of the metal frame of the open computer case.
This action will relieve your body of Static.
Should you leave your computer in the middle of working on it, be SURE to Touch the metal frame again upon your return.
Use a can, or two of compressed air for computers, and clean the inside of the computer out.
You may wish to wear a dust mask.
Put the plastic straw provided on the side of the can, into the nozzle at the top of the can.
Break the plastic lock tab off of the top of the nozzle.
Keep the can as level as you can, while spraying air.
Start at the top inside left corner. Spray air across to the top inside right corner.
Spray air as a professional paint sprayer would spray paint.
Squeeze the trigger in all the way when you start. Let go of the trigger when you reach the other side.
Now drop down a space, and start again. Keep dropping down, and spraying across in rows.
You will see a fan sitting on top of a finned Heatsink.
This is the Processor fan.
Pay special attention to the fan, and finned Heatsink.
These two items need to be very clean.
You may wish to use Q-tips to disturb the dust/dirt. Just break the 'crust' so the air can remove the dust/dirt.
(You are just lightly moving across with the Q-tip. This breaks the solidified 'crust', and allows the air to remove it more easily)
When you reach the bottom of the computer case, you may wish to tilt the top of the computer towards you slightly, then use air to remove the dust/dirt at the bottom of the computer case.
The Power Supply also needs a little cleaning. Go to the back of the computer. Where the power cord plugs in is the Power Supply. Clean the fan blades, center hub of the fan, and it's surrounding cage. (Shroud)
Try using the plastic straw inserted into the Power Supply, past the blades of the fan. Use air at the top, and come down. It isn't easy, but do the best you can.
{ HOLD onto the plastic straw with one hand, and the can of air with the other hand. The plastic straw can shoot off, and land inside the Power Supply, if you do not }
Come around to the inside of the computer again, and to the case of the Power Supply.
On this end the Power Supply will have ventilation holes, or slots.
Insert the plastic straw a little into a hole, or slot, towards the top of the Power Supply's case.
Spray air moving back, and forth.
Now go down to a lower hole, or slot, unless there are only ones at the bottom. If so, go to the ones at the bottom. Spray air again. Move the straw around from left to right.
You won't get the inside of the Power Supply perfectly clean, but you will do a LOT of good.
When using the can of compressed air for computers, you will note that after a while the air pressure drops. This is because moisture is freezing in the straw, and nozzle.
Simply set the can down, and allow it to warm up for a while.
After you are satisfied the inside of the computer is as clean as you can get it, allow the computer to sit open for 5 to 10 minutes.
This will allow any moisture developed from the can of air, to dissipate.
Now close the computer case, and plug the computer back into power.
WAIT 1 minute, then turn the computer on.
Post back your findings in a Comment.
Regards,
joecoolvette
Suggested Solution (3)
You might be able to purchase a set of factory image CDs from eMachines, but not all manufacturers make them available. You might also find sets for sale on eBay and from some other vendors.
Without the factory restore CDs, you can still reinstall Windows but you'll need to do a little more work. Download the drivers for your system (audio, video, etc.) from the eMachines website and save them on a flash drive. Find a copy of the XP installation CD for your version. You may be able to borrow one from someone. Do a regular installation of Windows, using the product key from the sticker on your computer. Install the drivers you downloaded as required for anything that Windows doesn't properly detect and support. Then activate your Windows installation.
This is sometimes a good thing to do. Some brands of computers come preloaded with so many "bloatware" applications and programs that try to be helpful that doing a clean install like this gives you a faster system when you're done.
The downside is that any preloaded applications that may be worth having, such as antivirus/antispyware applications, media players or CD/DVD burning software won't be there. You will need to do that yourself. There are plenty to choose from for downloading. My picks are avast! for antivirus use, InfraRecorder for disc burning, Winamp for media playing.
Back up all of your photos, documents, folders, files, favorites (bookmarks) and anything else you would like to keep and reinstall after the system recovery. Use a CD, DVD, flash drive, MP3 or external hard drive to store your data temporarily.
Click on the "System Recovery" icon (usually found within the start menu) and begin the process by following the on-screen prompts.
Click on "restore" and note the warnings about losing all of your data. Wait for the computer to complete the process of erasing the hard drive and creating a new partition.
Insert the emachines recovery disk in the CD tray when prompted. This will start the process. There are usually one or two disks involved and the computer will let you know which ones to insert when and will even eject the tray automatically in most cases. You may have to restart at least three times, do not be alarmed by this and keep the disk in until you are prompted otherwise.
Example of Windows Installation
Install Windows on the new partition and follow the prompts on your screen. Be sure to choose the largest partition, the one with the most kb available. There are usually two to choose from, as you have deleted the other ones in the steps prior.
Reinstall all of your backed up data and any software programs you are currently using, including the printer and Internet, if needed. Be sure all of your drivers and hardware is working properly, as they have been reinstalled as well during the recovery procedure.
OR
Click "Next" when the operating system restoration screen appears. Click "Repair Your Computer" and then select "Next."
Locate your eMachine's current operating system in the list of available operating systems, such as "Windows Vista." Click the appropriate choice and then choose "Next."
Select "Load Drivers" and wait for the drivers to finish installing. Select "System Restore" and then click "Next."
Scroll down through the list of available restore points. Select the first restore point if you want to completely revert the computer to factory settings. Select a later restore point if you just want to roll back any changes to your computer to an earlier date.
Click "Next" and then select "Finish." Click "Yes" and then choose "Restart" to restore the eMachines computer.
No - that is, not unless you replace the motherboard. It isn't designed for the new processor.
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Thank you for the rating Barbara_Mccormick, Most Appreciated!