Question about HP OfficeJet 6110 All-In-One InkJet Printer

1 Answer

6110 Printer does not print but everything else works

I've been struggling to find a solution to this problem. After a massive malware virus attack, which seems to be resolved, I noticed a peculiar issue with my 6110. I also installed SP3 for the XP operating platform in this same frame.

When I submit a document for printing, the printer begins its processing routine. The dialogue box shows '1 document(s) in queue; the 6110 'fires' up, the print dialogue box shows the 6110 is set to print from the USB001 Port. The paper is grabbed from the tray and simultaneously the STATUS in the dialogue switches from Printinting to Deleting and the paper is ejected without any print.

The unit will copy and fax but does absolutely no printing. I've uninstalled, reinstalled, updated driver, checked software updates, and went through the troubleshooting solutions a number of times.

I'm not sure if the printer issue is related to the malware, SP3, or hopefully this is the 3rd stike of bad luck and the streak will end.

Any assistance is appreciated.

randy

Posted by on

  • janhoward2 Sep 25, 2008

    I have the same issue when I connect the printer to my work laptop (SP3). However the printer still works with my personal PC (SP2) so maybe it is nothing to do with your virus attack after all......?



×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 234 Answers

Try a complete uninstall:

Unplug the USB cable from your PC.
Go to Start> Control panel> Add or Remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now)
Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard)
Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder.
Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can.
Then go to Recycle bin and empty recycle bin.
Then Insert the All-In-One CD and cancel the installation process.
Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process.

After all restart the computer.

And if possible download the software from HP website:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-19447-3&lc=en&dlc=en&cc=us&lang=en&os=228&product=79477

Click on Download Only and then foloow the on screen setps to install the printer>

If possible try changing USB cable might be a issue with the USB cable as well, as you are able to make copy and fax, Hope it works with the new cord.

Good Luck

Posted on Oct 03, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp officejet 6110 all-in-one printer -- Getting error message "Press Enter to align cartridge." We've had this error before and did as instructed and it's corrected itself. However,...


turn off the printer
remove the cartidges.
Take a damp paper towel and clean the contacts of the cartridges and also the contact inside the holder of the cartridges.
put back the cartridges.

Print a self test

Also clear the the printer memory

Jul 25, 2011 | HP OfficeJet 6110 All-In-One InkJet...

Tip

Virus attacked to your laptop, There is a way you can scan


If your pc is attacked with viruses and you are struggling to get the anti-virus, I have some suggestions for you which will work for almost all the person.

If you have internet connection and your internet explorer is running thats enough there is way to fix your virus problem.
All you need to do is to just go to the below website link in internet explorer (only in IE) and do online scanning for free :

http://www.bitdefender.com/scanner/online/free.html( I prefer this ) (This works good)

http://home.mcafee.com/Downloads/FreeScan.aspx

Fix all the viruses and get your OS work like before.


Rate my Tip.

Regards
-Dileep

on May 25, 2010 | Computers & Internet

Tip

Virus attacked to your Pc, Here is a way to fix it.


If your pc is attacked with viruses and you are struggling to get the anti-virus, I have some suggestions for you which will work for almost all the person.

If you have internet connection and your internet explorer is running thats enough there is way to fix your virus problem.
All you need to do is to just go to the below website link in internet explorer (only in IE) and do online scanning for free :

http://www.bitdefender.com/scanner/online/free.html( I prefer this ) (This works good)

http://home.mcafee.com/Downloads/FreeScan.aspx

Fix all the viruses and get your OS work like before.


Rate my Tip.

Regards
-Dileep

on May 25, 2010 | Computers & Internet

1 Answer

IE cannot access to internet since attacked by virus/malware.


Just move away from IE :P Try other browser..or try some online virus scan

Apr 04, 2009 | Microsoft Computers & Internet

1 Answer

Hp officejet 6110 all-in-one won't print despite new cartridges


make sure that the housing that holds the cartridges are clean at the contacts, this can be done with the machine turned off and unplugged, clean the contacts with warm water and a damp cotton bud not wet and then dry it with a paper towel.

make sure everything is dry before turning the printer back on, if this doesnt work then it needs a service.

Nov 28, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP Officejet 6110


This is not available with the 6110. There are printers that have the fax forwarding print option available - from HP I think that the J series OJ's do and most of their higher end products have the feature as well. You can always call them and ask if they will give you a discount to upgrade and make sure that the printer has that option.

I suggest that you say you have a mac computer as well - you will go to Canada and they can help you pick out the best unit for your needs.

Jan 29, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP 6110 all-in-one deskjet


http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&softwareitem=oj-35006-1&product=79477&os=219&lang=en&

Nov 09, 2007 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Printer wont print HP OFFICEJET 6110 all-in-one


1-if you are in any application, word, windows etc... click on
File
Print
Is the printer there hp 6110 ( if not reinstall driver)
does it have a checmark next to it? no, then right click
go to properties
set as default
put your mouse over printer, does it say ready? no, check connection or change cable.

Good luck

Nov 05, 2007 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Not printing faxes


make sure the hone line from the wall is plugged into the port marked "line" and not "phone"

Jun 16, 2007 | HP OfficeJet 6110 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 6110 All-In-One InkJet Printer Logo

49 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...