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Printer I got disconnected and I have not received an answer. What happened

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  • kyblossom Sep 24, 2008

    My apologies. I did not realize we had been disconnected as he told me to wait a minute and he would be right back. He has been very helpful to me and my problem with my lexmark printer by e-mail. I do appreciate his effort in this matter. I rescind my previous rating. Hopefully they can remove the low mark. I still have a problem but suspect it is not his fault and I will need to see a technician. Again, my thanks to Mastersaintx.

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  • Master
  • 928 Answers

I already emailed you.
Please DO NOT rate this answer as this is just a reply to our session.
Please note as well that I did not disconnected from you.
I did not get a reply for 15 mins and assumed we got disconnected

Posted on Sep 24, 2008

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1 Answer

How to receive a fax


Check if the auto answer is turned on. Also, check the ring pattern if it is set to Auto. If this is a shared line with your phone and you have an answering machine, set your fax to pick up 5 rings higher than your answering machine.

If you have a voicemail service, you'll need to get a distinctive ring feature from your phone company for it to work.

Apr 13, 2012 | Lexmark Prospect Pro205 Wireless...

1 Answer

HOW DO I GET MY FAXES OUT OF THE MEMORY?


Receiving a fax
Receiving a fax automatically
1 Make sure the printer is on and is connected to a working phone line.
2 Make sure that Auto Answer is on.
To check if Auto Answer is on:
a From the printer control panel, press (tool icon).
b Press the arrow buttons until Fax Setup appears, and then press ok.
c Press the arrow buttons until Ringing and Answering appears, and then press ok.
d Press again.
Check to see if Auto Answer is set to On.
e If Auto Answer is not set to on, press the arrow buttons until On appears, and then press to save the setting.
3 Set the number of times the telephone rings before the printer automatically receives faxes:
a Press the arrow buttons until Pick-up On appears, and then press ok.
b Press the arrow buttons until the setting that you want appears, and then press to save the setting.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Receiving a fax manually
1 Make sure the printer is on and is connected to a working telephone line.
2 Make sure that Auto Answer is off.
3 To receive the fax, press (green botton) or press * 9 * on the telephone after you answer it and hear fax tones.
4 Hang up the telephone.
The printer receives the fax.
Receiving a fax with an answering machine
1 Make sure that Auto Answer is on.
2 Make sure you have set the number of times the telephone rings before receiving a fax automatically.
When a telephone ring is detected, the answering machine picks up the call.
• If the printer detects a fax, it receives the fax and disconnects the answering machine.
• If the printer does not detect a fax, the answering machine receives the call.

3 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
Forwarding faxes
Use the fax-forwarding feature if you are going to be away, but still want to receive your faxes. There are three
fax-forwarding values or settings:
• Off—(Default)
• Forward—The printer sends the fax to the designated fax number.
• Print & Forward—The printer prints the fax and then sends it to the designated fax number.
1 Make sure the printer is on and is connected to a working telephone line.
2 Press the arrow buttons until Fax Setup appears, and then press ok.
3 Press the arrow buttons until Ringing and Answering appears, and then press ok.
4 Press the arrow buttons until Fax Forward appears, and then press ok.
5 Press the arrow buttons until Forward or Print & Forward appears, and then press ok.
6 Enter the number to which you want to forward the fax, and then press ok.

Aug 12, 2010 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

I just bought a x4270 lexmark.i do not see in the maual set up for smart ring,another term is short ring and ido have a answering machine set up aswell.im wondering if i can even use this unit.any answers?


Yes, you can.

You have to connect the answering machine to the X4270 like this

http://www.lexmark.com/publications/pdfs/2007/4200/ug/en/basics.html#wp633882

and set it to answer before the X4270 does. Say, 4 rings for the answering machine and 5 for the X4270.

The X4270 will monitor the few first seconds of the call anyway, and if it detects the whistle of an incoming fax, it will disconnect the answering machine and receive the fax.

With most answering machines, disconnecting while the greeting message is still playing will not be considered a call.

Oct 28, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Can send faxes, but no fax tome coming on when the number is called


that's right,you would be able to send fax,but wont be able to hear the fax tone,your fax ring shoud be 2 rings higher than answering machine,or else,do 1 thing when you hear the ring,just pick up the receiver u wud be able to hear the fax tone,do not disconnect the call,just keep the receiver aside without disconnecting,and then press start fax...you will be able to receive fax...........

Aug 25, 2009 | HP Hewlett Packard Officejet Pro L7680...

1 Answer

Canot recieve fax


Try these settings ::>>

1.) Press Setup
2.) Select Fax Settings, then press OK
3.) Select Communication, then press OK

< under communication try these settings >
> DRD should be all
> ECM should be off
> V.34 should be off
> Rings to answer ( if you have an answering machine?
or a voice mail service either virtual or physical.,
check how many rings does it have before it picks up )
set your printers rings to answer about 2 rings higher than these devices.
> Auto answer on the control Panel of the printer should be on / enabled

Note ::>> If still cannot receive a fax? try to disconnect your voice mail or
answering machine to the line to Isolate Issue whether printer cannot receive
a fax or the said devices is having an issue with the printers fax
receiving capability.

Mar 28, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

Fax tries to receive randomly during phone calls


Disconnect , Uninstall then Reinstall the software.

Feb 05, 2009 | Dell 1600n All-In-One Laser Printer

2 Answers

Phone Line Requirements for HP 6210 All-In-One Fax


If you do that I believe what will happen is that the Fax machine will answer your phone,unless you can set it to not answer until after so many rings, and you answer it first,beofere that number of rings. You will have to installor program  the software for the fax part of your printer . 

Feb 05, 2009 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Not receiving any faxes but sending


Note: check your equipment for:
Fax machine must be connected to an answer machine

Receiving a fax automatically:
1 Make sure the Fax Auto Answer light is on.
2 To set the number of telephone rings before the printer automatically receives faxes,
Receiving a fax with an answering machine
When a telephone ring is detected, the answering machine picks up the call.
If the printer detects a fax, it receives the fax and disconnects the answering machine.
If the printer does not detect a fax, the answering machine receives the call.
2 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
3 To set the number of telephone rings before the printer automatically receives faxes.

Oct 31, 2008 | Lexmark X5470 All-In-One InkJet Printer

5 Answers

Cannot Send or Receive Faxes


here you might find an answer:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all

Mar 29, 2008 | Brother Multi-Function Center MFC-240C...

3 Answers

HP G85 auto-answer


yeppers...same thing happens to mine. So, I simply set it to receive faxes manually now.

Jan 18, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

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