Question about HP DeskJet F380 All-In-One Printer
Please can you help me with my technical problem. I have just installed my recently purchased HP Deskjet F2275 All-in-one printer to my OS X Tiger 10.4. iMac. Using the software given I seem to have successfully installed drivers and softwares. When I go to print a document, from Word for example, all dialogue boxes go through the motions of printing successfully and the document goes to the completed documents list - but nothing comes out of the printer!
Please advise! Thank you.
1) First let's make sure the hardware is working. Place a document face down on the scanner glass. Press Start Copy Black. Did it scan and print?
If not, please let us know.
If it did, go to the next step.
2) Please confirm the USB cable is plugged firmly into the back of the printer and to the computer. Do not go through a hub, switch, or router.
3) Click on your Apple icon (upper left corner), System Preferences, Print and fax.
Do you have the F2210 printer listed more than once?
I am going to suggest removing the F series printer. Highlight it and press the minus button to delete. Once you have removed it, close all windows back to the desktop.
On the computer click on Hard Drive > Applications > Hewlett-Packard > Device Utilities > HP Setup Assistant. Follow the on screen directions to add the printer back to computer. Do not re-register the printer (choose skip or register later). Once your are able to click finish, try printing again.
I would suggest trying to print from Text Edit first. This will rule out any possible issues with the Word document you were trying to print. Click on Hard Drive > Applications > Text Edit. Type your name in the untitled screen. Click on File > Print. Make sure the F2200 series printer is selected. Click Print. Did it print?
Posted on Jan 29, 2009
1. Check the printer over by following these troubleshooting proceedures.
If these troubleshooting proceedures fail , please aleart me or another available fixya expert.
Thank you for selecting FixYa!
Posted on Sep 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017
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