Question about Nefertech Diamond MP3 Player

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Help: Diamond DSM967- 1G

Hi, my name is Sue and I just bought the above player but for some reason I'm not able to go into the different menus and it will only go to the music menu. I can't change the settings for my player. I dont know what to do...Please Help.

If you can help me- reach me at

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Ifyou don't have any music on it yet that may be the problem - if you do try to hard boot or turn off completely for 5min or so to see if you can unscramble the device - if not take it and exchange it cause it sounds like it may be defective somehow. If you have any more questions let me know at Lancer721 here on fix ya. You can ask further questions by filling out the comment or further question box. Hope this helps! Diamond of the Rockies

Posted on Dec 24, 2008

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