Question about Canon MultiPASS MP390 All-In-One InkJet Printer

1 Answer

Put in Cartridge

The LCD on the printer reads"Put in Cartridge" but I have the cartridges in. I'm not sure why it reads that.
Thanks

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  • 5 more comments 
  • jumppy Oct 07, 2008

    Several new ink cartridges have been installed but the alarm continues. I have tried to do the maintenance but it will not allow this. I have unplugged it and have turned it off. When plugged back in and turned back on it still has the alarm.

  • Anonymous Oct 18, 2008

    Keeps asking for a new cartridge. I put in a new cartridge then clean all connections and still nothing

  • Anonymous Oct 29, 2008

    Same exact issue...it's looking like we need a new print head from perusing other sites...and they aren't cheap

  • linmock Nov 13, 2008

    I have cleaned the contacts, changed ink cartridges and still no luck just no printing and that crazy alarm with the "put in cartridge". Any suggestions?

  • Anonymous Dec 15, 2008

    same problem. Any solutions?

  • h3ngky Dec 23, 2008

    Same problem. I though it was the printhead problem, so cleaned it with alcohol and replace new cartridge and nothing changed.

    Anyone have any solution please post. Thank you.

  • Anonymous Apr 29, 2009

    I have the same problem and it seems very common.

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  • 93 Answers

The print head is physically bad.
Remove it check the printed circuitry . if any physical damage found change the print head.

Posted on Dec 24, 2008

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1 Answer

HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

Apr 03, 2011 | HP Printers & Copiers

1 Answer

I had newly replace the black color toner cartridge into my hp cp1515 printer but the LCD still shown re-install the toner cartridge and 10.1000 supply memory error. Please advice. Thanks.


The error says that the black cartridge e-label is missing.
Pull the black toner and make sure packing tape isn't covering it up.
Compare the black toner to one of the other ones to make sure that it isn't missing the e-label.
If you put the old black back in the printer, does the error go away?

Feb 14, 2011 | HP LaserJet CP1515n Printer

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How to load a MP130 cartridge?


  • 1 Turn on the printer and check the LCD screen for an indication of which ink cartridges are low. Note that recycled ink cartridges sometimes read "Ink low" even when they still have ink, so print a test page if you're not sure.
  • 2 Expose the ink tray by lifting the entire LCD control panel, which is attached to the underside of the copier tray.
  • 3 Pull out the used ink cartridge by pulling straight up from the print head,

  • 4, insert the new cartridge into the print head and push down until you feel a click. Close the printer lid and let the printer reset the ink tray.
  • 5 Print a test page to make sure the new ink works. If it doesn't, you may have forgotten to remove the protective tab under the cartridge.

  • Nov 13, 2010 | Canon PIXMA MP130 All-In-One InkJet...

    1 Answer

    Cartridge error 50C


    1. Make sure the printer is turned on.
    2. Lift the printer's front cover.
    note.gif NOTE: The ink cartridge should be in the up/loading position unless the printer is busy.
    1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.
    2. Remove the cartridges.
    3. Check and make sure that all of the protective tape has been removed from the contacts on the ink cartridge.
    4. Replace the cartridges.
    5. Snap the lids closed.
    6. Close the printer's front cover.
    7. When prompted on the printer's LCD to choose New or Old, choose Old.
    8. Press the Select button.
    Hope this helps. Please rate my response.
    Thanks.
    Have a good day.

    May 10, 2010 | Dell A940 All-In-One InkJet Printer

    1 Answer

    It tells me the cartridges are empty, then when i open the lid it says no cartridge! its not been used for a few months, and i refill them with generic refills...any thoughts? tried the switch off and on -...


    Hello ,

    Start by opening your ink cover and read the LCD screen; this will alert you as to which ink cartridge is not being recognized; make sure the cartridge that it is telling you is empty has been changed.

    If the unit is still not recognizing the cartridge you have changed, follow the steps below.

    1. Unplug the power cord for the printer unit.
    2. Open the ink cartridge cover and remove all ink cartridges.
    3. Close the ink cartridge cover.
    4. Plug the power cord back in.
    5. Reinstall the ink cartridges.

    Make sure that your ink cartridges are full and that they are genuine brother inks; refills or generic ink cartridges are not guaranteed to work properly.

    Thanks,

    Pat

    Mar 29, 2010 | Brother MFC-620CN All-In-One InkJet...

    1 Answer

    Message no cartridge when installing new cartridge. I have installed new ink cartridges but the printer keeps coming up with the message 'No Cartridge' Reinstall the cartridge. I have done this three or...





    Hello ,

    Start by opening your ink cover and read the LCD screen; this will alert you as to which ink cartridge is not being recognized; make sure the cartridge that it is telling you is empty has been changed.

    If the unit is still not recognizing the cartridge you have changed, follow the steps below.

    1. Unplug the power cord for the printer unit.
    2. Open the ink cartridge cover and remove all ink cartridges.
    3. Close the ink cartridge cover.
    4. Plug the power cord back in.
    5. Reinstall the ink cartridges.

    Thank you,

    Pat

    Mar 28, 2010 | Printers & Copiers

    1 Answer

    HP Solution Center Screen said: Cartridge Problem HP 901(Tri-Color Cartridge problem Lcd Printer said: Print Cartridge Problem; Tri-Color. Refer to device documentation to troubleshoot.


    Hello,

    Have you tried to replace the current cartridge with a new one? It is not uncommon for even a new cartridge to be faulty, It happens sometimes.

    Also, look in your printer manual for the procedure on how to run a nozzle/cartridge cleaning and alignment.

    If that does not resolve it, take the cartridge out, grab some rubbing alcohol and some q-tips. Put some rubbing alcohol on a q-tip and GENTLY wipe the contacts on the cartridge AND on the contacts in the printer where the cartridge installs. BE CAREFUL! Make sure no cotton from the q-tip gets left behind on either.

    Good luck and thanks for using the fixya forums!

    Mar 27, 2009 | HP Officejet J4680 InkJet Printer

    2 Answers

    Hp psc2410xi


    The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
    1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
    2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
      • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
        1. Clean the color cartridge contacts.
        2. Reinsert the color cartridge into the carriage and close the blue latch.
        3. Close the printer and wait 10 to 15 seconds.
        4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
      OR
      • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
        1. Reinsert the color cartridge.
        2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
        3. Clean the black or photo cartridge contacts.
        4. Reinsert the black or photo cartridge.
        5. Close the printer and wait 10 to 15 seconds.
        6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

    1. Remove and then reinsert the cartridge indicated in the error message.
    2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

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    I think I know what the problem is...
    When you refill these toner cartridges you need to reset the "toner empty" cog wheel.
    For instructions on how to do this follw this link:
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