Question about Canon PIXMA MP470 All-in-One Printer

1 Answer

ERROR: Paper Output Jam

The Printer reads:
ERROR:
Paper Output Slot
The Paper is Jammed
Clear the Paper and press OK



THERE IS NO PAPER IN THE PRINTER!!!
Why would it tell me to clear the Paper when there is no paper to clear at all?
How do I pass the problem?
Sincerely
Boyd Young

to: Boydryoung@yahoo.com
cc: slowbetty37@yahoo.com

Posted by on

  • 1 more comment 
  • acrebal Dec 17, 2008

    this problem is getting really annoying im in highschool i gotta print out papers for class and when this printer says theres a jam and theres not one piece of paper in the printer it pisses me off... there needs to be some sort of soloution to this problem

  • Anonymous Dec 24, 2008

    There's no paper jam but the printer says there is one and it won't work until I fix the jam jam that doesn't exist.

  • sarah_boehm Jan 09, 2009

    Same problem. There's nothing stuck in the printer and there's no paper in it. Error still appears after powering off and on and holding the Reset button.

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  • Contributor
  • 2 Answers

HI i just recently 5 min ago fixed this problem.....I tried for days. Most likely something like in my case a small bobby pin fell in the back tray and went into the machine. Some people turn the machine upside down and shake it to get whatever it is out.. nothing fell out of mine when i tried this.. I had to take off the left side of the machine panel ,,,2 screwss in the back and pry down and outward there are 2 screws in the front as well under the silver corner push downward on edge.
I held a piece of paper in front of the front roller and revese fed it into the machine by turning the exposed "wheel " on the left side. You have to guide it through lift up top to see in there as the paper goes under the white rollers. At this point the paper may jam so look inside top at the white rollers about an inch from the right there is a small rectangle shaped hole in there is a black plastic part that part needs to be lifted with a paperclip so the paer can be feed under it,,,,at that point is when the paper i was reversing pushed out a bobby pin.....now mine works great again......main thing here is there mostlikley is something clogged in there,,blocking the paper.........also check you paper that gets stuck my paper kept having a bend in it where it jammed and thats where the pin was in there.

Posted on Jan 02, 2009

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