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I have a gateway laptop that won't charge with the ac adapter. The adapter is good and works with other laptops. When pluged to the ac adapter the screen blinks and the charge light goes on and off. Please help! Thanks

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Try removing the battery and use only the ac adapter cable. It it works then you should replace your battery.

Posted on Sep 24, 2008

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Here below are possible causes and troubleshooting steps of laptop that can't power on, hope it may help:
Possible causes:

1. AC adapter failure.
2. Power jack failure.
3. Motherboard failure.

Possible troubleshooting steps and repair solutions:
1. Test the AC adapter with a digital multimeter. It's possible that you have a failed AC adapter. If you don't have a multimeter, test your laptop with another known good AC adapter.

2.It's possible that power jack (socket where you plug the AC adapter) is broken. Remove the motherboard and take a closer look at the power jack. In some cases you can fix the jack by resoldering it on the motherboard. In other cases you have to replace the jack with a new one. Using a multimeter, test if the power goes to the motherboard through the jack.

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Hello, If the battery won't charge and the laptop won't turn on but the ac adapter works with other laptops, then the problem is the port where you plugin the ac adapter. Some of the laptops has it built in to the motherboard. So you might need to have it repaired by a technician. Or if the laptop is still in warranty, you might need to send it to the manufacturer to have it repaired or replaced. But if the laptop works without the battery, or it will turn on but the battery indicator is not lighting up, you're facing one of these problems. 1. The battery itself is dead. 2. the battery bay is loose 3. the battery itself is loose Hope this helps

http://www.chargerbuy.com/laptop-ac-adapter/toshiba-ac-adapters.html

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Hello,
If the battery won't charge and the laptop won't turn on but the ac adapter works with other laptops, then the problem is the port where you plugin the ac adapter. Some of the laptops has it built in to the motherboard. So you might need to have it repaired by a technician. Or if the laptop is still in warranty, you might need to send it to the manufacturer to have it repaired or replaced. But if the laptop works without the battery, or it will turn on but the battery indicator is not lighting up, you're facing one of these problems.
1. The battery itself is dead. 2. the battery bay is loose 3. the battery itself is loose
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If thelaptop battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.

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Try to check with another adapter if possible.
The connector of the laptop might be damaged. so the battery is not charging and also not staring laptop on AC power. Check the ac connector of laptop.

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Ifthe laptop battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall. ORThe battery shows a 100% charge but when the adapter is disconnected thebattery drops off to zero capacity in a very short time. Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced. Whenyou connect the power adapter into the laptop, does the power LED lightup? If not then - The battery adapter or the adapter's power lead or the laptop's powersocket could be faulty. Check power adapter's DCplug that connects into the laptop power socket with a multi-meter, the voltageshould be slightly higher than the voltage that is printed on the label on thebottom of the adapter. If the voltage is zero or way below the voltage that isprinted on the label then the power adapter is faulty and needs to be replaced. If the adapter is OK thenconnect it to the laptop and power it up, then look at the power/batterycharging LED light and wriggle the power plug in the laptop's powersocket. If the power/battery LED light flashes and in a certain position thisLED light stays firm, then the power socket is either faulty or it has a drysolder joint where it is connected to the motherboard. This can be repaired but itrequires the laptop to be completely dismantled to get at this power socket andrepair. If you cannot DIY then I suggest you get a quote first.

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If your battery is more than 2 years old, then it is a distinct possibility. Every battery type has a certain number of charge cycles (drain->recharge->drain) or time period. Lithium batteries run about 2 to 3 (tops) years. NiMH run about 10,000 charge cycles (or it could be 50,000 cycles if you know what to do). But if you're NOT using the original Gateway charger, then plug it into your laptop and see if it works. The 3rd party charger may have burned out the internal power components over time. In the worst case, you'll have to replace either the motherboard (hope you still have the product key!) or the motherboard's power connector, inside the laptop. At best, you might have to continue using the original power adapter. It will probably turn out to be a worn down battery, which needs replacing.

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