I had the same problem where it would ring for 5 sec and go to voicemail. just call at&t 1-800-331-0500 (or other provider) and ask them to lengthen your ringtone. its crazy that they have this much control. make sure they DO NOT set it for more than 25 sec because you will be deducted from calls lasting longer than 29 sec.
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in profile management under caller settings you should find an option there to set the number of rings before timing out. Set it to whatever your preference is and it should solve your problem. otherwise it may be a provider issue, try calling AT&T and explaining what's going on.
To assign a number to a speed dialing key, select Menu > Address Book > Speed dial list, and scroll to the speed-dialing number that you want. Select Assign or, if a number has already been assigned to the key, select Options > Change. Select Find and the contact you want to assign. If the Speed dialing function is off, the phone asks whether you want to activate it
FOR MAKING CALL
Assign a phone number to one of the speed dialing keys, 2 to 9. Call the number in either of the following ways: • Press a speed dialing key, then the call key. • If Speed dialing is set to On, press and hold a speed-dialing key until the cal