Question about Bosch WFK 2401

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Bosch WFK 2401 Code 03 Error

Not spinning Not draining, I have taken off the front lower cover and checked the drain filter and it is clean and I can spin the little wheel both ways. I have checked the little hose that is there too. I have also checked the hose at the back of the machine and it too is clear. I was wondering what I should do next.

Thanks Marie

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Pl rate me ‘very helpful’ for the free help!

Posted on Jun 15, 2010

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Front load washer Bosch Vision 300/500/DLX will not drain getting a code of E27 can you help. Can't find the code # in the booklet that came with it.


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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The 03 error code is the drain. Disconnect the drain hoses and check for blockages. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the blockage is in your plumbing and not in the machine.

Pl rate me ‘very helpful’ for the free help!

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The 03 error code is the drain. Disconnect the drain hoses and check for blockages, look for block at end of exit hose. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the blockage is in your plumbing and not in the machine.

Pl rate me ‘very helpful’ for the free help!

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03 error code is the drain. Disconnect the drain hoses and check for blockages. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the blockage is in your plumbing and not in the machine.

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Not Draining or Spinning


Check to see if there is a removable lower plastic cover at bottom front of washer, if there is remove it ,and on the lower right hand side, you should find the pump filter.
Unscrew anti-clockwise, remove and clean.
Please rate my solution.
Thanks.

May 30, 2009 | Bosch WFK 2401

2 Answers

Error Code 03 Revisited


The resolution for the dreaded "error code 03" with a Bosch WFK 2401 is to replace the drain pump. It's around $50 at repairclinic.com (item #144489 - the only part you should need) and they had it in stock at Tribbles in Upper Marlboro, MD (awesome parts company!).

I'm a home owner who saw similar syptoms as everyone else; the issue was interrmitant, I could observe the impeller spinning when dry draining, but when trying to drain wet, a little might come out if any. I even removed the back panel, disconnected the hoses and cleaned everything out (which I suggest doing when replacing the pump), but the problem persisted.

*disclaimer - I am by no means professional repair man. Proceed at your own risk!*

I finally swapped out the pump and it works fine. Remember to unplug the unit, disconnect all hoses, remove the detergent tray, remove the four screws from the front panel around the drain trap. Gently lay the unit on its front being sure not to put pressure on the dials and to have a towel under it. A little bit of water will come out.

Pinch to disconnect the electrical relay to the pump. Disconnect the hoses at their spring clamps, remove the pump and replace it with the new one (I kept the hose from the discharge port to the drain output connected to make things a little easier. Reconnect the new pump the same way - you really can't get it wrong it you do it this way (thanks go to Bosch for their modular engineering techniques - I can't imagine it would be this simple with any other manufacturer).

Gently stand the unit back up and connect the pump to the front panel again using the four mounting screws. You can position the pump my positiioning your finger inside the pump and up the discharge port.

Be sure everything is tight, reconnect all hoses, plug the unit back in and observe for any water leaks (the back panel should still be off to facilitate this; be sure to keep clear of the belts back there.

When finished, replace the back panel and viola - I was done in an hour.

Note: when inspecting the old pump, I can see exposed O-ring near the discharge port - where the was a lot of wear. I think when water got in there and perhaps leaked into the motor area, the unit shut down the pump to prevent electric shock - thus it worked when dry but not when wet.

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Hi,
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hi there,

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