Question about Xerox WorkCentre C2424DN All-In-One Laser Printer
If you cleared the paper jam an your printer still shows this paper jam, you may try this:
1. after you clear the paper jam, turn off an on the printer.
2. if above advice is not working you may try to look more carefully (with a flashlight maybe) if a small piece of paper is not blocking the paper jam sensor.
3. unfortunately this is a job for a qualify serviceman.
4. in less then 2-3 % of cases is a defective sensor, and must be replace by a serviceman.
Posted on Sep 23, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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