Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Can't fax Just chatted with mastersaintx who had me turn machine off for 5 minutes and re-try fax.  No joy--same error message

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  • glassfly Sep 23, 2008

    Yep-- have tried several long distance numbers with no luck.  How do we re-start the chat, which wasn't finished but was somehow cut off?

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  • Master
  • 928 Answers

May I ask if you tried to send a fax to 2 different long distance numbers?

Posted on Sep 23, 2008

  • Thomas Lim
    Thomas Lim Sep 23, 2008

    This will allow us an isolation point.

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Hi, I am getting an error message on my Brother fax 2920 saying Drum error. I have tried changing the drum unit but no luck?


Ok so changing the drum has not resolved the problem. I suspect you have a bad contact between the machine and the drum. Its been a while since i have worked on a 2920 but i remember a case of a drum problem which turned out to be a poor contact from one of the contacts on the left side of the machine. Also take another look inside where the drum sits and you will see two runners that are spring loaded. the drum rests on these and i have known the springs to jump out and the runners have become stuck. of course this allows the drum to sit incorrectly and that may cause the error.
If no joy then let me know where you are located.

Good luck

Aug 26, 2011 | Brother FAX-2920 Plain Paper Laser

1 Answer

Fax automaticaly daling #365 etc like tha number how can reset my MFC 7450 printer


Found this here...

(For MFC-7420)
When you turn off the MFC's power switch its memory will be cleared. To check
whether the MFC has faxes in its memory see Checking if the MFC has faxes in
its memory on page 11-5. If there are faxes you need to save them before following
the suggestions below (See Transferring faxes to your PC on page 11-5 or
Forwarding faxes to another fax machine on page 11-5).
Turn off the MFC's power switch and then turn it on again. If the error message
continues, leave the MFC for several minutes and try it again.
Check the settings in your application software to make sure it is set up to work
with your MFC.

(For MFC-7820N)
Turn off the MFC's power switch and then turn it on again. If the error message
continues leave the MFC for several minutes and then try it again. (The MFC can
be turned off for up to 4 days without losing faxes stored in the memory.)

Looking through this manual, this is the only solution that I could find. There are options on the 7820N model in the menus that will allow you to reset the printer itself, and i quick search through the above link for "printer reset" should bring you to the menu selections for that.

Jun 29, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

I HAVE A MFC3240C ALL IN 1 AND THE SCREEN IS READING "UNABLE TO CLEAN SEE MAINTENANCE CHAPTER" BUT I DONT KNOW WHAT TO DO IN ORDER TO GET IT TO WORK ?


This error message means the machine has a mechanical problem -OR- a foreign obstacle, such as a clip or ripped paper, is in the machine.

Close the document support and the document tray. Open the top cover and remove any foreign obstacles from inside the machine. If the error message continues, please follow the steps below before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power source for several minutes (which will erase all faxes), and then reconnect it.

Check whether the machine has faxes in the memory

1. Press Menu/Set, 9, 0, 1.

2. If the machine has no faxes, disconnect the machine from the power source for several minutes, and then reconnect it.

-OR-

If faxes are present, you can transfer them to another fax machine. Go to Step 3.

-OR-

3. Enter the fax number to which faxes will be forwarded.

4. Press Black Start.

5. After the faxes are transferred, disconnect the machine from the power source for several minutes, and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step1.

See here for additonal help:

http://welcome.solutions.brother.com/BSC/public/us/us/en/model_top/colormfc/mfc3240c_all.html?reg=us&c=us&lang=en&prod=mfc3240c_all

Trust this is helpful. Please vote. :)

Dec 18, 2010 | Brother Office Equipment & Supplies

1 Answer

Trying to send a fax and it keeps giving me a error 0503


If you are trying to send a fax message using your desktop computer and it shows an error 0503, you just need to turn off both devices your modem and the computer. Now if you have an internal modem so you just need to turn off your computer for atleast 5 minutes to drain the power. Then you can try to refax your message.

Sep 09, 2010 | Computers & Internet

1 Answer

Error 77 message


The 77 error is caused by a fuser temperature sensor. The following steps can be used to possibly reset the Intellifax 4100 77 error.

1. Unplug machine then wait 15-20 minutes.
2. Hold down menu key. Plug in machine.
3. Release menu key at maintenance message.
4. press 91 then set button
5. press 99 then set button
6. Machine will warm up.
7. Press Reports key, then press 1. This will test if the machine can
print.
If these steps do not reset the error the thermal fuse would have to be replaced by a repair technician.

Jul 22, 2010 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Error Message: "Contact Your Dealer Printer Error E04-01" - What does that mean?


you can try a LBP fuser reset and LBP error log clear . this might fix the problem your having.

Mar 14, 2008 | Panasonic PanaFax UF-8000 Laser Fax

1 Answer

Overriding 'Call serviceman ' error


Why does my fax machine display the message CALL SERVICEMAN?
A mechanical failure of some sort has occurred, and you probably will need to call a fax repair technician. On certain models, this message indicates the machine overheated for some reason. Turn off the power switch (or disconnect the power cord) and let the machine sit idle for 5-10 minutes.

Feb 14, 2008 | Office Equipment & Supplies

1 Answer

Unable to init.


Error message Unable to Change Unable to Clean Unable to Init Unable to Print Unable to Scan Cause The MFC has a mechanical problem. ?OR? A foreign obstacle, such as a clip or ripped paper, is in the MFC. Solution Open the scanner cover and remove any foreign obstacles from inside the MFC. If the error message continues, please follow the steps below before disconnecting the MFC so you will not lose any important messages. Then, disconnect the MFC from the power source for several minutes (which will erase all faxes), and then reconnect it. Check whether the MFC has faxes in the memory 1. Press Menu/Set, 9, 0, 1. 2. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it. ?OR? If faxes are present, you can transfer them to another fax machine. Go to Step 3. ?OR? You can forward the faxes to your PC. Please see Transfer faxes to your PC. Transfer faxes to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. 3. Enter the fax number to which faxes will be forwarded. 4. Press Black Start. 5. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1 Transfer faxes to your PC You can move the faxes from your MFC?s memory to your PC. 1. Press Menu/Set, 2, 5, 1. 2. Using ▲ or ▼, select PC Fax Receive, and then press Menu/Set. The LCD will ask if you want to transfer a fax to your PC. 3. To transfer all faxes to your PC, press 1. ?OR? To keep all faxes in the MFC?s memory, press 2. 4. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User?s Guide on the CD-ROM.)

Sep 06, 2007 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Panasonic Panafax DX-2000 Super G-3


try to do a lbp fuser reset and lbp error log clear and let me know if that helps

Dec 24, 2006 | Panasonic DX-2000 Plain Paper Laser Fax

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