Question about Canon MultiPASS MP390 All-In-One InkJet Printer

1 Answer

Can't fax Just chatted with mastersaintx who had me turn machine off for 5 minutes and re-try fax.  No joy--same error message

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  • glassfly Sep 23, 2008

    Yep-- have tried several long distance numbers with no luck.  How do we re-start the chat, which wasn't finished but was somehow cut off?

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  • Master
  • 928 Answers

May I ask if you tried to send a fax to 2 different long distance numbers?

Posted on Sep 23, 2008

  • Thomas Lim
    Thomas Lim Sep 23, 2008

    This will allow us an isolation point.

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Fax automaticaly daling #365 etc like tha number how can reset my MFC 7450 printer


Found this here...

(For MFC-7420)
When you turn off the MFC's power switch its memory will be cleared. To check
whether the MFC has faxes in its memory see Checking if the MFC has faxes in
its memory on page 11-5. If there are faxes you need to save them before following
the suggestions below (See Transferring faxes to your PC on page 11-5 or
Forwarding faxes to another fax machine on page 11-5).
Turn off the MFC's power switch and then turn it on again. If the error message
continues, leave the MFC for several minutes and try it again.
Check the settings in your application software to make sure it is set up to work
with your MFC.

(For MFC-7820N)
Turn off the MFC's power switch and then turn it on again. If the error message
continues leave the MFC for several minutes and then try it again. (The MFC can
be turned off for up to 4 days without losing faxes stored in the memory.)

Looking through this manual, this is the only solution that I could find. There are options on the 7820N model in the menus that will allow you to reset the printer itself, and i quick search through the above link for "printer reset" should bring you to the menu selections for that.

Jun 29, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

I HAVE A MFC3240C ALL IN 1 AND THE SCREEN IS READING "UNABLE TO CLEAN SEE MAINTENANCE CHAPTER" BUT I DONT KNOW WHAT TO DO IN ORDER TO GET IT TO WORK ?


This error message means the machine has a mechanical problem -OR- a foreign obstacle, such as a clip or ripped paper, is in the machine.

Close the document support and the document tray. Open the top cover and remove any foreign obstacles from inside the machine. If the error message continues, please follow the steps below before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power source for several minutes (which will erase all faxes), and then reconnect it.

Check whether the machine has faxes in the memory

1. Press Menu/Set, 9, 0, 1.

2. If the machine has no faxes, disconnect the machine from the power source for several minutes, and then reconnect it.

-OR-

If faxes are present, you can transfer them to another fax machine. Go to Step 3.

-OR-

3. Enter the fax number to which faxes will be forwarded.

4. Press Black Start.

5. After the faxes are transferred, disconnect the machine from the power source for several minutes, and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step1.

See here for additonal help:

http://welcome.solutions.brother.com/BSC/public/us/us/en/model_top/colormfc/mfc3240c_all.html?reg=us&c=us&lang=en&prod=mfc3240c_all

Trust this is helpful. Please vote. :)

Dec 18, 2010 | Brother Office Equipment & Supplies

1 Answer

Canon printer 5440 "unable to print see troubleshooting routine maintenance manual" - message in led window


Open the scanner cover and remove any
foreign obstacles from inside the MFC. If the
error message continues, please follow the
steps below before disconnecting the MFC so
you will not lose any important messages.
Then, disconnect the MFC from the power
source for several minutes (which will erase all
faxes), and then reconnect it.
Check whether the MFC has faxes in the
memory
1. Press Menu/Set, 9, 0, 1.
2. If the MFC has no faxes, disconnect the MFC
from the power source for several minutes
and then reconnect it.
OR
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
OR
You can forward the faxes to your PC. Please
see Transfer faxes to your PC.
Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be
forwarded.
4. Press Black Start.
5. After the faxes are transferred, disconnect
the MFC from the power source for several
minutes and then reconnect it.
You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set,
9, 0, 2 in Step 1.
Transfer faxes to your PC
You can move the faxes from your MFC’s
memory to your PC.
1. Press Menu/Set, 2, 5, 1.
2. Using ▲ or ▼, select PC Fax Receive, and
then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.
3. To transfer all faxes to your PC, press 1.
OR
To keep all faxes in the MFC’s memory,
press 2.
4. After the faxes are transferred, disconnect
the MFC from the power source for several
minutes and then reconnect it.
(For details see Using Brother PC-FAX
software
on page 5-1 in Software User’s
Guide on the CD-ROM.)

These steps is on user manual.

Jan 16, 2010 | Brother MFC-5440 Printer

2 Answers

My fax machine is not sending faxes but will recieve faxes it copies the pages to send then dials but once it connects it drops the call and gives a error message on the screen then tries to redial a...


Reset all settings of fax to factory defaults.
For that press menu button of printer and enter in fax settings reset all settings to defaults.
Then restart printer.
Also change phone line cable Then check.
My chat session is disconnected because of power failure .
Let me know if you need further assistance.Thanks.

Nov 20, 2009 | Lexmark X8350 All-In-One InkJet Printer

1 Answer

Disconnected from chat with mastersaintx


I sent the message with a way for us to communicate again.

Sep 25, 2008 | OKI C5100n Laser Printer

1 Answer

Scanner locked


okay, im assuming the brother all in one in the picture is what you're on about...right?!? anywayz :) basically i think it is because you have got "faxes saved in the memory" it sounds weird but the scanner locked is coming up because the scanner is not going back to its home position. if there are faxes in its memory, it means that the memory has not been cleared. to check press menu/set 9,0,1 - if the screen says "No data" means that the memory has been cleared and i don't know what to do!! if it says "Enter fax.no" means that there are faxes in the memory, in this case, the fax must be cleared of memory, (if you need the faxes, you must save them before proceeding) turning it off clears memory apparently but im assuming you've tried that countless times.Turn off the machine's power switch and then on again. If the error message continues, leave the machine for several minutes and try it again. the MFC-7820 can store memory for up to 4 days, so watch out if you have a 7820. apparently this will resolve the issue and the message should go away, hence the scanner returning to its home position!! hope this helps

user guide : http://www.topedge.ro/info/USER-GUIDE/BROTHER/MFC-7820N.pdf

11-3 is the scanner locked section
11-5 is the fax removal section

Dec 05, 2007 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

Error message


I can't find the "50" as part of the "Unable to print" error. Usually when you get "Unable to print", it means there's a torn piece of paper, paperclip, some foreign object in the machine somewhere. Check under the scanner lid and inside the machine, look thoroughly; you may find a piece of paper blocking a sensor. If the error message continues, follow these steps before disconnecting the MFC so you won't lose any important messages. Then, disconnect the MFC from the power source for several minutes (which will erase all faxes), and then reconnect it. Check whether the MFC has faxes in memory: 1. Press Menu/Set, 9, 0, 1. 2. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it. ?OR? If faxes are present, you can transfer them to another fax machine. Go to Step 3. 3. Enter the fax number to which faxes will be forwarded. 4. Press Black Start. 5. After faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1. Let me know if it helps!

Oct 02, 2007 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Unable to init.


Error message Unable to Change Unable to Clean Unable to Init Unable to Print Unable to Scan Cause The MFC has a mechanical problem. ?OR? A foreign obstacle, such as a clip or ripped paper, is in the MFC. Solution Open the scanner cover and remove any foreign obstacles from inside the MFC. If the error message continues, please follow the steps below before disconnecting the MFC so you will not lose any important messages. Then, disconnect the MFC from the power source for several minutes (which will erase all faxes), and then reconnect it. Check whether the MFC has faxes in the memory 1. Press Menu/Set, 9, 0, 1. 2. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it. ?OR? If faxes are present, you can transfer them to another fax machine. Go to Step 3. ?OR? You can forward the faxes to your PC. Please see Transfer faxes to your PC. Transfer faxes to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. 3. Enter the fax number to which faxes will be forwarded. 4. Press Black Start. 5. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1 Transfer faxes to your PC You can move the faxes from your MFC?s memory to your PC. 1. Press Menu/Set, 2, 5, 1. 2. Using ▲ or ▼, select PC Fax Receive, and then press Menu/Set. The LCD will ask if you want to transfer a fax to your PC. 3. To transfer all faxes to your PC, press 1. ?OR? To keep all faxes in the MFC?s memory, press 2. 4. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User?s Guide on the CD-ROM.)

Sep 06, 2007 | Brother MFC-5840CN All-In-One InkJet...

3 Answers

IT will not print.


Error message Unable to Change Unable to Clean Unable to Init Unable to Print Unable to Scan Cause The MFC has a mechanical problem. OR A foreign obstacle, such as a clip or ripped paper, is in the MFC. Solution Open the scanner cover and remove any foreign obstacles from inside the MFC. If the error message continues, please follow the steps below before disconnecting the MFC so you will not lose any important messages. Then, disconnect the MFC from the power source for several minutes (which will erase all faxes), and then reconnect it. Check whether the MFC has faxes in the memory 1. Press Menu/Set, 9, 0, 1. 2. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it. OR If faxes are present, you can transfer them to another fax machine. Go to Step 3. OR You can forward the faxes to your PC. Please see Transfer faxes to your PC. Transfer faxes to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. 3. Enter the fax number to which faxes will be forwarded. 4. Press Black Start. 5. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1 Transfer faxes to your PC You can move the faxes from your MFC?s memory to your PC. 1. Press Menu/Set, 2, 5, 1. 2. Using ▲ or ▼, select PC Fax Receive, and then press Menu/Set. The LCD will ask if you want to transfer a fax to your PC. 3. To transfer all faxes to your PC, press 1. OR To keep all faxes in the MFC?s memory, press 2. 4. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User?s Guide on the CD-ROM.)

Sep 01, 2007 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

Printer problem


MFC 5840cn - lcd shows 'unable to print see troubleshooting and routine'

Aug 20, 2007 | Brother MFC-5840CN All-In-One InkJet...

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