Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Freezer runs constantly

The freezer will not stop running, it's very cold.  I've turned it off and on several times, no help.  I'm guessing thermostat?  Any help???
The fridge temp is fine.

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Hello okons ,
Welcome to fixya.
I'm Huuum and happy to assist you,

You said, Your freezer will not stop running, it's very cold.

I see that you did off and on!
Did you turn it off and then unplug it? Or if for some reason you can not reach the plug, turn the breaker off instead!
Leave it off for at least 3 minutes to your watch!
Then when you return power to the appliance and turn it on, it will reset itself and perhaps this will remedy the problem!
If it does not remedy the problem I would say the thermostat is faulty.
Let me know what happens!
Bless You, Huum

How old is the freezer?

Here is an interesting report I just read!

Repair or replace?

When to pull the plug on your old refrigerator

It nearly always makes sense to undertake simple do-it-yourself repairs,
such as replacing a gasket on a refrigerator or a freezer.

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your refrigerator,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your refrigerator is under warranty or less than four years old (three years for top-freezers),
paying for a repair makes sense.
Note that refrigerators under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your refrigerator is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models are quieter and have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new refrigerator.
Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
six or more years old or a bottom-freezer or side-by-side eight or more years old.

Thanks to better recycling programs, less than 10 percent
of a refrigerator you replace is likely to end up in a landfill.

Thanks for giving me the opportunity to help!
Please do not for get to give a rating before you sign off!

Thank You, HUUUM



Posted on Sep 23, 2008

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