Question about HP 1010 Plain Paper Inkjet Fax

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HP 1010 fax - only receives first pages of a fax

Page one of incoming fax is received just fine.  Sometimes page two is OK.  But then the fax stops receiving, and the fax displays "received error" and the rest of the fax is not received.  The LCD display says, "Ask sender to re-fax."

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  • epalmer18 Sep 23, 2008

    No DSL - I have a cable modem.  And this fax uses a dedicated phone line.




    I thought of the "noisy phone line" situation also, and turned the "ECM mode" to "off" to see if that would help.  Do you have any other ideas?

  • epalmer18 Sep 24, 2008

    Just to repeat, this fax uses a dedicated phone line.  My cable modem is hooked up yo my computer, not the fax.  Separate equipment.  The fax is on a phone line, which was working fine a few days ago.


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Do you have DSL, or any other type of digital phone line.

Usually this is caused by a "noisy" phone line; some sort of interference.

Posted on Sep 23, 2008

  • Leroy Elliott
    Leroy Elliott Sep 24, 2008

    Cable is digital also. You need an analog line. Fax machines are analog devices.

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Cannot recieve fax on hp pro 400


HI,
Set Fax Forwarding:
You can set your product to forward incoming faxes to another fax number. When the fax arrives at your product, it is stored in the memory. The product then dials the fax number that you have specified and sends the fax. If the product cannot forward a fax because of an error (for example, the number is busy) and repeated redial attempts are unsuccessful, your product prints the fax.

If the product runs out of memory while receiving a fax, it terminates the incoming fax and only forwards the pages and partial pages that have been stored in the memory.

When it is using the fax-forwarding feature, the product (rather than the computer) must be receiving the faxes, and the answer mode must be set to Automatic .

  1. From the Home screen on the product control panel, touch the Fax button.
  2. Touch the Fax Menu button.
  3. Touch the Receive Options button.
  4. Touch the Forward Fax button, and touch the On button.
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If not solved i share a link please visit and follow instruction.
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03266760-14%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1403114393261.876444892.492883150

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HP Phone Number

Jun 18, 2014 | HP Photosmart C6180 All-In-One InkJet...

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Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.


The document does not feed into the machine.
Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43).
You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cradle properly.
The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a
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The machine does not send anything. Check that the document is loaded face down. Send should show up
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1 Answer

I would like to have the device print a Fax Confirmation for all fax sent and received. HP Officejet J4680 All-In-One


Hi,

Follow the steps below to enable the Fax confirmation on Sent and recieved.

On the printer :
  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
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    • On Fax Receive: Print a confirmation page every time you receive a fax.
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  4. Press OK .

Thank you for contacting FixYa


*Please rate this solution with Thumbs Up

Nov 24, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

How do i get a report of the fax i sent?


Hi,

Follow the steps to setup the Fax sent confirmation report.

  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
    • On Fax Send: Print a confirmation page every time you send a fax.
  4. Press OK .
Other confirmation reports in the same menu are :

  • On Fax Receive: Print a confirmation page every time you receive a fax.
  • Send & Receive: Print a confirmation page every time you send or receive a fax.

Hope this is helpful

Thank you for contacting FixYa.


*Rating and comments invited on this solution

Nov 11, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I receive 1 page of an incoming fax but then the next page is a fax call report saying comm error 232


Try this...
a) changing the Error Correction Mode (ECM) to OFF
b) disabeling V.34 option

steps for
a) Fax setup -- All faxes -- Error correction -- OFF
b) Fax setup -- All faxes -- V.34 -- disable

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It does not print


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How to set machine to receive incoming fax?


Quoted from the manual: The HP all-in-one will not automatically answer calls. You must receive all faxes manually by pressing Start Fax Black or Start Fax Color. For information on receiving faxes manually, see Receive a fax manually. You might use this setting if the majority of calls on this phone line are voice calls and you rarely receive faxes.
This page has more information: http://www.fixya.com/support/p378554-hp_officejet_6210_all_in_one_inkjet/manual-3600/page-86

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