Unit is switching to battery power for now reason.
I purchased this unit used about 1 year ago. It had new batteries installed at the time of installation. This week it started having problems. First our server began turning off, then booting up, turning off repeatedly. We removed the Smart-ups 1400 and this solved the problem. I had the batteries tested and all show to be in good condition. I reinstalled the batteries and plugged the unit in with nothing plugged into it. after about 10 min, the unit starts beeping and begins switching to battery power. If I turn it off and back on, it does the same thing all over again. I'm trying to find out what could be wrong.
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Needs a new batter most likely. The same thing happened to my CPS825AVR that I use in my home office. Emails to CyberPower went unanswered so I had to solve it on my own. It uses a lead acid battery much like those used in emergency lighting, and not unlike a battery in your car. It will initially fail to keep your electronics on after a power failure, just shutting off and beeping like mad. Then it will fail to stay on entirely. Try holding down the red reset button for a period of time. It may reset, but chances are it will not work after you unplug it from the wall to simulate a power outage, and will need to be reset again.
For me the first failure occurred when the unit was left in storage. Like most batteries a lead acid battery if left uncharged will deteriorate and be unable to hold a charge. The second battery purchased online just failed after barely more than one year. It was a battery made by Werker, which is a very common replacement battery for emergency lighting also. At this point I am not going to spend any more money in this unit. It is unclear to me as to whether it is a lousy battery or the unit is unable to maintain a charge in such a way that the battery will survive a long life.
I will buy a UPS made by APC, I am using an APC for my entertainment system now. They are more readily supported and offer more options with regard to replacement batteries. I suggest finding a model to suit your needs and then search to see what support there is for it. I got about 5 years out of the first battery and was able to easily get a replacement online. The APC batteries are also relatively competitive in pricing so there is less need to pursue an aftermarket brand.
Don, There are two ways in which I would have satisfyied the 6 foot guide line. 1. Mounted the VECTOR under the hood. 2. Supplied the VECTOR with additional "bed mounted" battery to be charged via the present wiring with a two pole single throw "knife switch" as as the "connect/disconnect to the vehicle battery/alternator for charging the new battery. In any case, you should make it a twice yearly thing to inspect the 15 feet of wire now installed, for wear and tear faults that could result in sparks, smoke, fire. You may need to visit local electrical supply house to see what they have to offer in the way of small "breaker-boxes" that may be capable of handling such large GAGE wire. I MEAN #2 gage wire IS very thick and expensive per foot!!!! A disconnect box similar to type found mounted to brick-work and next to and connecting a 1.5 to 2 ton central air unit might do the trick. But anyhow, if you are not going to use the VECTOR disconnect the POSITIVE lead at the battery and tape the connector with electrical tape to be safe. Let me know how it works out for you. lmistyrel@ aim.com 12fixlouie
It is likely the battery. These batteries are designed to last 3-6 years in a UPS. The good news is that if it is the battery, it is completely user replaceable and you'll have a Cyber Power unit that works just like new with a new battery. What may have happened is that the battery was weak, and you may have had a slight dip in the AC power. This caused the Cyberpower unit to switch over to the weak battery which couldn't handle the load. The unit then turned off. When you press the "ON" button, the unit will go through a self-test that checks all of the components and the unit will not turn on and be functional unless all of the components come back with a PASS, including the battery. If possible, test the battery with a voltmeter, it should read around 13.5, but not lower than 11.5v DC. However, with the unit over 3 years old, it almost certainly the battery. Here's a link to a replacement battery for the CP685AVR: http://www.batteryinternational.com/cyber-power-cp685avr-ups-battery-ups-batteries-f1.html
In our office, I have had to replace UPS batteries AGAIN two years after I replaced the original batteries in the units. I had purchased the replacement batteries locally, so I don't know if the brand of replacement batteries was not as good as the original batteries or what. But your weak battery light is not flashing ... I would try a replacement battery (if it isn't too expensive) but I know that some of the older batteries are no longer used in the newer UPS units so if the problem wasn't the battery you are stuck with a new battery and nothing to use it for.
Yes, but the battery may not be any good, though, and trying to charge it may damage the charger. A new battery is about $20. The surge suppressor will still work without the battery as long as it is connected to a properly grounded 3-wire circuit. If you decide to take a chance and charge the old battery, take precautions like keeping a watch on it should it explode or catch fire. Not trying to scare you, just looking at worst case scenario.
Above is the link to your manual and troubleshooting guide. After that your on your own. These small units like this are throw away units if the battery replacement does not work. Thier cost is so low most times it is better to buy a new unit rather than new batteries.