Question about Motorola Mobility Q9m Smartphone

1 Answer

My phone randomly shut off and now will not turn back on...

My phone was working perfectly fine and I put it in my pocket to walk to my next class and when I took it back out of my pocket it was no longer turned on.. I thought maybe I had accidentally pushed the end button and it turned off but apparently not. I know that it is fully charged and haven't been having any problems with the battery but the phone WILL NOT turn back on, I tried to master reset, I took the battery out and put it back in, I have held down the power button and nothing. There is no response what so ever.... I'm really frustrated, this phone was a little too expensive to be acting like this.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 37 Answers

Well, I'm guessing there's a circuit board problem. One of the Capacitors, or other wires got loose, and now it won't turn on. Don't try to turn it on anymore. You could send electricity through the wire and fry the circuit board (when this happens there will be a certain distinctive smell- the smell of hot solder- this means he phone's life gone. Now, I recommend you take it to the store and tell them to check the wires in the phone to make sure it isn't loose. If there is a loose wire, they'll fix it. Hope this Helped- snowsurfer58

Posted on Sep 23, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My galaxy s5 won't turn on and the battery is fine

Since you have mentioned about an hardware stress on the phone, the contacts to the display of the phone needs to be checked. Something has broken so that the power to the display or the power button is not working . Have it checked at a phone repair shop mentioning these points

Nov 15, 2016 | Samsung Galaxy Cell Phones

1 Answer

Dropped htc windows phone in water any tips

Turn it off and remove the battery pronto. Next, fill a zip-lock bag with rice. Lay the bag down flat and set the phone inside the bag, resting on top of the rice. Seal the bag, and leave it that way for two days. The rice will absorb the moisture in the phone, and if you're lucky, it'll be completely fine.

Jul 24, 2014 | HTC Windows Phone 8X

1 Answer

My Iphone4 wont turn on.(the power button is jammed been so for awhile).it always been in a otter box,almost 2 years old. and it was in my pocket and was working fine 1 minute pulled it out the next i

try putting it back on the charger & see if it turns on a friend of mine had a jammed lock button & when her phone died thats the only way she could turn it on. if it doesnt than theres most likely a battery problem. Also go in a very dark room & see if it works the backlight could be out on it

Feb 18, 2014 | Cell Phones

1 Answer

Iphone turns off random

Try to restore the firmware on Itunes first.If it still shuts down randomly,then it means its a hardware problem,you need to contact technical support.

Mar 18, 2013 | Apple iPhone 3G

1 Answer

My phone got wet in the washer and the screen dosn't turn on any more is there any way i can fix it?

Try putting it in a tight container or rice (uncooked) for a few days. My brother was fishing and walked into a creek as deep as his chin, then realized thwt he had his cell in his pocket...his now works fine again...try rice.

Oct 23, 2009 | Cell Phones

1 Answer

My phone just randomly turns off.

i had the same problem, but not the same phone. what i did was take out the battery for about 24 hours. when i put it back the next day it worked fine. hope it works out for you. :)

Jul 30, 2009 | Samsung Propel A767 Cell Phone

1 Answer

My rant randomly turns off

stop putting ur phone in pocket. use a carry case/ holder for keepin mobiles. always use keylock in case u want to put mobile in pocket

Jul 27, 2009 | LG KU990 Viewty

2 Answers

My verion envy phone turns off randomly now wont turn back on

Its not the battery. My VX9900 shuts off randomly (powercycles) when Im using the IM app., and has recently started doing it with direct texting. Searching around the web I discovered its a fairly common issue with the VX9900. It turns out theres a firmware upgrade available that fixes the issue and adds a few more features to the phones software. Best to just take it back to Verizon and ask for the firmware upgrade to T99VZV04. From what I understand they may need to keep the phone for a day, but ive heard of people having it done on the spot, taking about 30 min. I also understand its a no charge update. Just make sure to back up your contacts and remove the SD card! I havnt had a chance to take mine in yet, but will be asap..its getting worse and really annoying!

Jun 18, 2009 | LG enV VX9900 Cellular Phone

1 Answer

My K810I froze up.

Now you should take the phone and ahve it reflash ....also you can try online at

Jul 04, 2008 | Sony Ericsson Walkman W810i Cellular Phone

3 Answers

Random no audio

I have had this happen with this particular brand frequently. I have it plugged in to a power "strip" or surge protector. I find that if I turn the strip off then on again, it resets and fixes the problem.

Feb 18, 2007 | Cyberhome CH-DVD 300 DVD Player

Not finding what you are looking for?
Motorola Mobility Q9m Smartphone Logo

90 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Computers & Internet Experts

Motorola Mobility
Motorola Mobility

Level 3 Expert

1623 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers


Level 2 Expert

382 Answers

Are you a Motorola Mobility Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides