Question about HP Officejet 5610 All-In-One InkJet Printer

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I cant scan!

I have windows vista and i got my printer to work but the scanner does not! it says troubleshooting! help me fix this problem please.

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I have windows vista and i got my printer to work but the scanner does not! it says troubleshooting! help me fix this problem please.

Posted on Sep 24, 2008

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Resolution : I

1 Scan using Windows Fax and Scan
Click the Windows icon (i cant scan! - c01319360.gif ), click Programs , and then click Windows Fax and Scan . NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .

  • Click New scan .
  • Click File , and then click Scan .
  • Option two: Scan using Paint
    1. Click the Windows icon ( ), click Programs , and then click Accessories .
    2. Click Paint .
    3. Click File , and then click From Scanner or Camera .
    4. Click Scan .
    II nd issue :
    Problem :
    'An error occurred while communicating with scanning device' Message Displays in Windows Vista When Scanning
    Then refer to
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01290511&cc=us&lc=en&dlc=en&product=441125

    Posted on Sep 23, 2008

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    s.gif s.gif

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