Hi,
Turn printer off and on.
Check to see if there is a print queue and then load the papers to end the printing.
Try also turning the printer off and unplugging it from power and restarting your PC.
Plug printer back and connect with the PC and then turn them on.
You can also check for paper jams in the paper paths and manually remove any stuck papers.
Run a print test by:
Hope this helps.Thanks!
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Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
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To manually remove paper pull on the paper with both hands being
careful not to tear the paper while pulling it. If you're unable to get
to an edge of the paper that allows you to pull it you may need to
manually rotate the gears that feed the paper through the printer.
Preventing a printer paper jam
As
mentioned earlier it is inevitable that you will encounter at least one
paper jam during the life of your printer. However, if you're
encountering frequent paper jams following the below steps can help
prevent paper jams from occurring.
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