Question about Panasonic 24 Button Advanced Hybrid Telephone/Speakerphone

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Ktx7736 advanced hybrid telephone

How do I change the music that plays when I place a call on hold?

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If you have music now, it is plugged into a jack on the cabinet. We use a standard on-hold player from 3 or 4 sources. Wherever your cabinet is hanging will be 2 jacks side by side. One is marked Page and the other MOH.

Carl

Posted on Sep 23, 2008

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1 Answer

How do I add a beeping sound or some notification for callers who are placed on hold to know we haven't hanged up.


I don't believe this is possible on your telephone system. The feature normally would be referred to as Music On Hold. The manual makes no reference to this feature. Contact your telephone equipment distributer or installer for possible options.
http://www.comtechphones.com/images/products_manual/Toshiba%202000Series.pdf

Oct 23, 2014 | Toshiba DKT2020SD Phone

2 Answers

How to stop the hold music from playing through the speaker constantly?


press [Feature] # 86
to turn off Background Music (as Nortel calls it).
F86 to turn on
F#86 to turn off

Sep 29, 2014 | NorStar M7324 Telephone

1 Answer

How can I get the music on hold to work on the Panasonic Advance Hybrid System KX-TA624?


On the cabinet, there is a jack marked EXT MUSIC. You plug in an audio source to the jack and then go into system programming and turn it on in program 111.

Carl

Feb 04, 2011 | Panasonic KX-TA1232/KX-TA624 phone

1 Answer

How do I turn on the hold music? When a call is on hold, the caller hears nothing and might think they have been cut off. I have pressed "1" on the handset but nothing happens? This is an Advanced Hybrid...


Gess where the music comes from? On the side of the cabinet, or next to the place where all the jacks plug in (depending on system) there's a port called EXT MUSIC or MOH. That's where the music or promotion on hold gets plugged in and then you need to do some system programming to turn it on.

If you Google MUSIC ON HOLD PLAYERS, you'll find a source of good hardware that will let you program or have promotions produced.

Carl

Oct 19, 2010 | Panasonic KX-T7730 Corded Phone

1 Answer

There used to be music when we placed a line on hold but now there is nothing but a loud static...sounds like you're in a steel mill or machine shop. How do I add a musical selection or message to our...


There should be a radio or a music on hold player in the telephone closet nearby the telephone system. It might need to be tuned in or restarted (if its a music on hold player).

Sep 29, 2010 | NorStar Meridian M7310 Phone

1 Answer

I have a Panasonic KX-T7565 Digital Super Hybrid System and it is constantly playing music through the speaker...it won't stop and seems to be working fine


Not sure of the model number, but Panasonic phones normally not connected to a TDA/TDE/NCP and TAW system have a toggle to turn background music ON/OFF. On the idle phone, press "1".

If that works, then I guessed right again :-) If not, try dialing *7510 on the intercom which will work on the systems mentioned above.

Carl

Aug 26, 2010 | Panasonic KX-T7565 Corded Telephone

3 Answers

On hold device


Start by looking at the system. It's pretty tough to miss the two jacks labeled MUSIC and PA.

They take a 1/8" (3.5mm) mono jack, so you can come out of your MOH device with an RCA to 1/8" or 1/8" to 1/8" cord. Your local Rat Shack should have the cables.

Carl

Feb 26, 2009 | TalkSwitch CT.TS001.124001.US...

1 Answer

Programming numbers into telephone


to store a speed dial on the kx-t7730 with the Advanced Hybrid System KX-TA624 you press the following keys

<pick up the receiver>
2
*
<the number you want to have as speed dial>
<the number you want to dial>
<press the square shaped key next to 0 and 9>
<wait for dial tone to return>
<hang up>

To call using the now saved speed dial, press the square shaped key and then the number you have saved to speed dial

For example

<pick up receiver> 2*1555555555<square key> <wait for dial tone> <hang up>

This will mean that when you press the square key and 1, it will dial 555555555

Oct 03, 2007 | Panasonic KX-T7730 Corded Phone

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