Question about Sony Cyber-shot DSC-W30 Digital Camera

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Camera lens ma batteries are fully charged and wellinstalled, yet when i turn my camera on the lens doesn't open/react

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  • Sony Master
  • 96,612 Answers

Try the procedures in this tip.

Posted on Oct 05, 2012

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6 Suggested Answers

  • 69 Answers

SOURCE: lens cover won't open

Most likley the bezel around the front of the lens has been dented, this will be jamming the window shutters closed, the only fix is probably to lever the bezel and shutter off. camera will still go

Posted on Sep 21, 2007

  • 4 Answers

SOURCE: Lens cover stuck DSC600

You may have the same problem that i had. It does involve taking the camera apart. Not overly difficult - just fiddly.
Let me know and i'll talk you thro' it

Posted on Aug 27, 2008

  • 1 Answer

SOURCE: Sony Cybershot camera will no longer take

SeymourRobin's solution is correct, it worked for me as well and now camera works like a charm. Thanks!

Posted on Jun 13, 2009

MNfisherman
  • 11896 Answers

SOURCE: When I turn my camera on it says "Access" then a message comes up

This is a firmware problem that is common with many many digital cameras. It will have to be upgraded. The company will do this for $50
Otherwise you may be able to find a kit online and do it which would be hard to located

Posted on Jul 20, 2009

Rammsteins
  • 300 Answers

SOURCE: sony Cybershot DSC-W150-turn power on, lens zooms

Hi!
It's probably stuck focus. Contact your local Sony service center, but if they ask too much, you can contact me at toms.safranovs@gmail.com and I will give you a good price.
I work in Sony service center.

Tom

Posted on Jul 29, 2009

  • 11967 Answers

SOURCE: My SONY Cypershot DSC-W55 lens

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on May 30, 2011

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The camera starts up and shows the blue sanyo screen. Then the screen turns black then shuts off. The lens doesn't even open. I've tried charging the battery and that is not the problem. What's...


Hello ..Yes please make sure your batteries are fully charged..If battery is charged and still shuts down..There is a good chance lens was hit or bumped.When lenses are bumped the camera will try to extend lens upon power up as part of cycle.If camera detect problem with lens not opening..Then it will shut down...

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When I turn my DMC-TZ3 on, the lens open's up then shut'soff then open's again then shut's off again and a message appears saying shut camera off and try again, will not stay open why is...


A recycling lens is usually caused by either a low or worn out battery (how old is your battery? If more than a couple years, it would be definitely time for a new one. Here's a selection.). If a new battery doesn't help (but it really does sound like you need a new battery), the next problem that could cause this is a lens error. Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

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1 Answer

Camera indicates low battery even for fully charged battery.


I have connected my PowerShot A2000IS that was doing the same thing for me and I discovered the following:
1) The unit works fine even down to 2.5V providing the supply source (i.e. batteries can deliver 500 mA for a short burst during startup, i.e. when the camera's lens is extended). The camera draws 300mA with screen on after the initial startup current has settled. This means that the camera may not work with batteries like normal alkaline as these don't normally supply large currents, like NI-MH and NI-Cd can.
2) I found that if I lowered the voltage down to (using my bench power supply) that the low power indicator come on at just under 2.5 Vs, BUT once it has indicated low battery, turning the voltage back up to 3V didn't remove the low battery indication.
3) Finally I connected my fully charged (with combined voltage of 2.7V) Ni-Mh rechargeables (old and well used) using wires to allow me to measure their voltage and I found that when I turned on the camera the voltage dipped to 2.3V, but come up after the lens was deployed.

Conclusion and recommendations:
a) Get some new high quality Ni-Mh cells.
b) Don't use Alkaline cells (even Duracell brand might not handle it).
c) Forget Ni-Cd as terminal voltage would be at best 2.6V which doesn

Oct 03, 2010 | Canon Powershot A2000 IS Digital Camera

1 Answer

Opens lens then switch's off, /fully charged


It could be the battery contacts or the battery itself that is faulty: 1. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Turn the camera on. 2. Without the memory card, turn your camera on. (If it works then it?s your memory card that is faulty) 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a no power repair with KODAK or a new cable.

Jan 21, 2010 | Kodak EasyShare V1073 Digital Camera

1 Answer

My camera is off but the lens are still open but it wont work when i press the on button


1. Make sure you will install a new or fully charged battery/batteries into your camera. 2. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Without the memory card, turn your camera on. (If it works then it?s your memory card that is faulty) 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a No power repair or a new cable.

Jan 09, 2010 | Kodak EASYSHARE M1063 Digital Camera

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Lens was stack and wont open


1. Make sure you will install a new or fully charged battery/batteries into your camera. 2. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Without the memory card, turn your camera on. (If it works then it?s your memory card that is faulty) 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a No power repair or a new cable. I really hope this will work for you, but unfortunantly often when the product is dropped a mechanical problem appears. And there is nothing more than to order an OoW repair for this fault and model is 48 pounds. In order to organise your repair or Trade up please Contact KODAK: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

Jan 07, 2010 | Kodak Easyshare 1725043 M893Is Digital...

1 Answer

Kodak M1033 lens comes out but will not go back


Here are the steps: 1. Make sure you will install a new or fully charged battery/batteries into your camera. 2. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Without the memory card, turn your camera on. 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a No power repair or a new cable. In order to organise your repair or Trade up please Contact KODAK: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

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Kodak easyshare m340 turn on lens come out then shuts off


Here are the steps: 1. Make sure you will install a new or fully charged battery/batteries into your camera. 2. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Without the memory card, turn your camera on. 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a No power repair or a new cable. In order to organise your repair or Trade up please Contact KODAK: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

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1 Answer

Cameera lens will not open (expand) when turned on.


Please check whether you're using a fully charged battery.
After fully charging the battery if the issue still persists, please try Power Resetting the Camera.
To Power Reset the Camera.
First, please turn OFF the Camera.
Then, remove the battery pack from the Camera.
Then, press and hold the POWER button on the Camera for 30 seconds.
Then, reinsert the battery pack and check whether the issue is resolved.

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1 Answer

Nothing apparently wrong; acts like battery's dead


Here are some simple things to try first for a camera that won't power on:
http://camerarepair.blogspot.com/2007/11/simple-fix-for-dead-cameras-that-wont.html

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