Question about Mach Speed TRIO Onyx MP3 Player

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How do i reset my mp3 player

I have an onyx mp3 player and i can not gat it to turn on but my battery stills charge but just dose not turn on i think i need to reset it but i don't know how if you know another problem that could be wrong with it could you let me know thanks.

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  • Anonymous Nov 11, 2008

    MY ONYX MP3 PLAYER WILL TURN ON AND GO TO EVERYTHING BUT WHEN I TRY OT DOWNLOAD SOMETHING ONTO IT. IT SAYS SOMETHING BOUT AN ERROR WHAT DO i DO?

  • yunggurl45 Nov 30, 2008

    I tried everything my mp3 player is still frozing need more help

  • Anonymous Dec 08, 2008

    my onyx went out too! my screen is black - no power. it was fully charged when it went out- i was adding music from my windows media library when it pooped out. it wont respond to the wall charger or the usb charger either! i just bought it about 40-45 days ago... at the same time i bought my daughter one. first her usb cord quit working... the computer displayed ''no longer recognizes this device'' and now mine wont turn on at all! i have tried to reset it by pushing the menu and volume button, turning it off/on pushing play etc.- nothing works! help?

  • kj_mahaa Jan 13, 2009

    My mp4 player works fine --- when it's hooked up to its charger. The second I take it off, it refuses to work. It won't even turn on! Please help; I don't want to buy a new one.

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You can hold the play button and it will come on and you can of course use the power button on the side but try and hold the play button and see if it comes on

Posted on Oct 03, 2008

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I think u can reset it by pressing the menu button and the volume button at the same time

Posted on Nov 22, 2008

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1 Answer

How do I turn on an onyx mp3 player


First, make sure that the Mach Speed Trio Onyx MP3 player is fully charged (if you use a rechargeable battery) or insert a new AAA battery. Then press and hold the Play button for 5+ seconds. This will turn off the MP3 player if it is on.

Retrevo has the manual for the Onyx here: http://www.retrevo.com/support/Mach-Onyx-2GB-MP3-Players-manual/id/2831dj281/t/2/ . You will need to enter a code to access the PDF.

I hope this helps.

Cindy Wells

Oct 14, 2014 | Mach Speed TRIO Onyx MP3 Player

1 Answer

My onxy mp3 player won't charge despite being plugged into my USB port for hours


If the MP3 player battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.

Jul 13, 2011 | Mach Speed TRIO Onyx MP3 Player

1 Answer

Battery no longer holds a charge for very long. would like to open case and replace battery. where do i pry this onyx mp3 4g to get at the battery?


Battery is probably a Li-Po and part number can be looked up on the internet, but might be very specific to your product. If there are no screws (even under sticker) , pry between corners first and use a plastic tool if you can to minimize gouging of material.

Oct 19, 2010 | Mach Speed TRIO Onyx MP3 Player

1 Answer

I can't tell for sure if it is charging or not when I plug it in. Does it need to be turned on or off in order for it to charge?


i think it needs to be turned off and you could also try plugging it in to the computer it charges there to

Feb 09, 2010 | Mach Speed TRIO Onyx MP3 Player

1 Answer

Hi, i don't know how to get my mp3 player (onyx) to work. when i plug it to my computer to charge, it blinks says ''loading''. after a couple seconds of blinking that message, it turns itself off. it...


try getting a different usb cable the one for the razor works just fine with it and it's probably out of battery thats all i can say its just a suggestion hope it works

Feb 08, 2010 | Mach Speed TRIO Onyx MP3 Player

1 Answer

I turned on my mp3 playerr but a little time its Heats Up


It is not possible to change those type of batteries. However it is worth a try contacting the manufacturer.

Aug 14, 2009 | Mach Speed TRIO Onyx MP3 Player

1 Answer

Won't turn on


Try this;

1.) Turn on your MP3 player with 1 AAA battery or by hooking it up to a USB port.

2.) Let the player discharge completely & retry after some time.

call 1-800-800-8300. for support !!

Mar 18, 2009 | Mach Speed TRIO Onyx MP3 Player

1 Answer

Wont work


You need to replace the battery.RICHARDM69

Jan 11, 2009 | Mach Speed TRIO Onyx MP3 Player

2 Answers

How do I reset an Onyx MP3 player?


This happens to me too! It's just frozen, and it's totally fixable. Just press the buttons all at once to turn it off, then turn it back on.

Nov 10, 2008 | Mach Speed TRIO Onyx MP3 Player

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