Question about HP LaserJet 3330 All-In-One Printer

3 Answers

Black line on copy

When I use the top tray to feed documents to fax, copy or scan a black line will be on the copies. Is there something that I should clean. If so, what?

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  • tycobb1020 Mar 29, 2009

    I get a 1/2 inch black stripe on left side when I print. I have put it through the "Clean" mode a few time with no change.

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I have often faced this problem. The solution that works for me is to taking out the cartridge and shaking it gently but firmly sideways a few times.
NVO

Posted on Sep 29, 2008

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Hi there,

Have you try to print with other tray also. Is it fine.

Your printer need cleaning of the roller, just open the cover and try to clean all the dust and ink.

Regards
ELLIN

Posted on Sep 23, 2008

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Lift the platten/ top and clean the scanner strip. It is to the left side and is what scanns the doc as it passes through the doc feed. Use a glass cleaner.

Posted on Apr 21, 2009

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Related Questions:

1 Answer

Horizontal line on printed page


When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

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1 Answer

How do I fix this


Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans

support.hp.com/us-en/document/c02881567
Figure : Sample output with vertical colored bands or lines ... Remove any paper from the automatic document feeder (ADF) tray. ... To protect the scanner, do not spray the glass cleaner directly on the glass. .... determine if your printer is still under warranty, and then Contact HP Support to schedule a repair or replacement.

How to get rid of lines on a copied page - YouTube

? 2:10
https://www.youtube.com/watch?v=xTJpCg5sHl0
Feb 17, 2010 - Uploaded by Wayne Springer
When you make copies on your copy machine, does it ever leave a black vertical line ... QLS ' How to Eliminate Vertical Linesfrom Scans, Copies & Faxes ... Part 2- Fix or repair color laser printer with fading, light print, or lines ...

Dec 29, 2015 | Office Equipment & Supplies

1 Answer

Black line on copy and fax functions


Clean the paper path for the scan/fax portion. The original goes in and as the document is "read" a spot of dirt is causing the black line down the page because it is picked up in the copy area.

Dec 16, 2011 | Dell 948 All-In-One InkJet Printer

1 Answer

How do you make a copy of something?


Place the document you want copied into the feed tray on top of the printer. Push the "Copy' button on the front panel (next to Scan and Photo).
If it's a black and white document (text), push the Start Copy button labelled as Black If it's a color document, push the Start Copy button labelled as color.
Hope this helps! If it did, feel free to rate me. Thanks for using FixYa.

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1 Answer

When i copy or fax get a black ink line down the page


Do you get a black line when printing also ? If not the **** glass the "reads your document has something on it (like whiteout). Lift the cover where you feed documents in and take a look for a small clear plastic window that runs from left to right and clean it with alcohol. Good luck !

Jan 30, 2011 | HP Office Equipment & Supplies

1 Answer

I have the SCX-4521. When I feed paper into the top to make copies, the copies come out with a black line in the middle of the page from top to bottom. However, if I make copies by laying the page on the...


Hi there,

Have look where the paper feeds into the tray at the top.

Most likely there is a piece of rubbish stuck in there, another piece of paper or some fluff or something. Blow it out and give it another try.

If this doesnt work open the lid and have a look to the far left of the plate glass. you will notice a small plate glass seperate from the main plate running parallel with the main plate. Clean this with a damp cloth and some window cleaning detergent. Sometimes correction fluid gets wiped off onto this portion which acts as the Scanning Region for documents inserted on the top feeder. This causes a "permanent" black object being scanned for copying, hence the black stripe.

Regards,
BD

Sep 02, 2010 | Samsung Office Equipment & Supplies

1 Answer

We have a black line down the center of all copies...


If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Office Equipment & Supplies

1 Answer

Blank line down left side of outgoing fax or feeder copy


The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.

If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.

Mar 11, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Black lines when you fax and copy


Open up the document feeder and clean the small scanner glass.

Feb 18, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I have problem with a quality of fax


Make a COPY and see how the copy comes out. If you see the same black vertical lines that other people are seeing, then you probably have something like whiteout on the scan glass.
Open the fax top cover where you feed your originals, and then look inside for a piece of glass about 10" long by 1/2" wide. Then I would try cleaning the glass with rubbing alcohol and also go over it again with windex.
After cleaning the glass, try making another copy to see if it has improved. If it has, but still has more lines, then try re cleaning the glass.
Hope this helps.
Good luck.
Mac

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