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Acer Ferrari 4000 Laptop not working on AC current.

Risp. Sir,

I have one Acer Ferrari 4000 Laptop which is not working on AC Adapter, However it does get charged and works on Battery. Please help me how can i solve the issue.

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If the AC adapter is not working, does the battery not get charged when it is in the laptop? In other words, is there some other way the battery is being charged? Is it that the PC will not operate when the battery is out of the machine and the AC adapter only is present for power? If so, make sure that the power profile you are running under is set to allow the adapter to power the machine. To check this power setting (in XP), right-click on a blank section of your screen, choose Properties > ScreenSaver > Power. There could also be an issue within the Acer software utilities; particularly, it would be recommended to verify the settings in ePower Management.

If you still do not see any issues after these steps, please take the steps detailed here: http://www.acerpanam.com/synapse/forms/portal20.cfm?recordid=1125&formid=3390&website=AcerPanAm.com/us&siteid=7293&words=all&keywords=&areaid=7.
This will help to ensure that there is no issue with the adapter itself; though, if the battery is charging using the adapter it appears that is not the problem.

Beyond this, I would say that the primary determinant lies in how the battery is being charged. If it is being charged with the usage of that adapter, then the problem would apparently lie with the connection of the adapter inside the notebook, for which a qualified technician will be required. If your machine is still under warranty, and it is determined there is some type of faulty connection, that should be covered.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Posted on Sep 27, 2008

  • Cheryl Whalen Sep 28, 2008

    Jasminshah:



    Is your problem corrected? If so, I would be very interested to know how everything turned out. If not, I would be happy to continue to help with any remaining issues. Thank you for rating FixYa if my assistance helped you to come to a resolution of your issue!



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Posted on Jan 02, 2017

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Thank you for your query it sounds like you have multiple hardware issues

1) you mention that the ac adapter does not charge, then you say ac adapter ok. Please clarify if the adapter is faulty or the battery

2) As for the line in your screen, your LCD is faulty and will need to be replaced

I would recommend that you book the laptop into a reputable PC shop for further investigation/repair

If this has been useful please leave postive feedback/vote/testimonial - Thank You Again

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Lastly check to make sure you didn't break the DC jack tip (the part of the laptop you plug the adapter too) this is probably one of the most commonly broken parts on a laptop.

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