Question about HP LaserJet 4 plus Printer

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My hp laserjet 4 plus printer cannot print excel files

The printer can print word files and that too when i select AUTO SELECT in the tray column in page setup menu, but this menu is not available in excel page setup and when ever i give print command it gives error PC LOAD LETTER. ive adjusted the paper size to a4 but it only prints doc files...help

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Wherer are you printing this, A4 is european, north america would use letter, etc..
if you go to control panel, open the printers and faxes folder, right click the printer in question, a window will pop up, click on properties.. a new window should open. click on "Printing Defaults" or "Printing Preferences" then click on "Advanced" ( I believe it should be to the lower left) that will open another window, in paper size make it Letter if your in N America, A4 for Euro.. this will set the deafult print..
Click ok, then print a test page from the general tab..

The reason you getting this LOAD LETTER message. your excel page setup is set to print to letter, your machine is set to print top A4

If you open Excel then go to Print then a window should pop up where you select the printer you want to use, click on Properties, then Lay out, then Advanced, and input the correct paper size before you print.

does this happen with all excels files, or one particular?
Create a new Excel file, and try printing it.. possibly could be in that particular file. I have seen this happen alott particulary with PDF files.. Where the incorrect paper size is in the file..






Posted on Oct 23, 2008

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Hi there you could try the following see if this helps.

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If the same problem repeat above and select different graphic mode. Hope this works for you

Thanks J

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