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Resetting the voicemail

How do I reprogram voicemail??

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Can you please clarify so I can better answer your question?

Posted on Oct 11, 2008

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Nortel t7100 voicemail


have your in-office phone tech fix it or reprogram it for you..

Jan 07, 2014 | Phones

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When i select my programmed check voicemail button i get an error of "not in service". how do i fix this and re-establish it as the check voicemail shortcut?


Try Feature *3 - press the button you had programmed of check voice mail - the press Feature 981. This should reprogram your button.

Aug 20, 2013 | NorStar T7316E Corded Phone

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My store had a huge power outage where the lines were sparking. Anyway since the power has come back on I have no ring & can not dial an extention after i dial a phone number. I have looked in the...


So you're saying you can dial a phone number, but when the voicemail system answers you can't dial an extension number ? If that's the case, that means your phone system reset. Generally that means all phones will have access to only line 1 and 2, and that they'll be ringing on all phones. The date would usually change to Jan. 1st 1980, but caller-ID might override that. All line programming would be set to pulse, which would be the cause of you not being able to dial an extension number a voicemail system answers. It would also mean that when you do dial a phone number it takes a while before you hear it ringing. (Because the phone system is dialing in pulse instead of tone, if you stand next to the phone system you'll probably hear it go)

... Long story short, your entire phone system needs to be reprogrammed. I suggest only doing a partial reprogramming, then unplugging the power for a few minutes and check to see if the programming stuck. If not, the battery in your system also needs to be changed.

May 20, 2011 | Nortel Meridian M7208 Corded Phone

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How do I reprogram the main message on my Lucent Partner 18D and how do I access a line where my employee quit, so I can get her messages?


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,3 for greetings, 1 for auto attendant number, 1 for day greeting 2 for night( if your using a night key at the receptionist station then it usus the night greeting) # to go past selector codes, 1 to start recording 3 to accept greeting hang up when done.
As far as the employees voicemail messages, while in the voicemail administration you can reset her password in the "administer mailboxes" prompt which is either 2 or 4 depending on the voicemail type you have. that will reset her password back to 1234.

Apr 13, 2010 | Lucent PARTNER18 Corded Phone

1 Answer

I have an Avaya Partner 18D phone here at work, I had reset the phones accidentally. Now everything works fine, besides the page button. I am unable to press "intercom" then "page all" to say anything to...


When you reprogrammed, did you do #505, group 7 to tell the phone system what ports the voicemail was? The voicemail is picking up because the ports are set to ring (which gets turned off, when you tell the system those are voicemail extensions by using #505)

If there were phones that were paged before, my guess is that they were in a calling group, then there were buttons set to page the calling group. (Intercom *72, 73, 74, etc) Intercom *70, pages overhead as well as the phones in group 1 (71)

Feb 16, 2010 | Avaya Corded Phone avaparp18d

1 Answer

Avaya Partner System. 18D Phone. Suddenly, I get a beep when an incoming call hits the system. No idea why it started. How do I get rid of it?


Is the time and date correct on your phones?

Usually this means that the system has lost programming, and when a call rings in, the voicemail picks up. The system will need to be reprogrammed from scratch. The voicemail boxes and messages will still be there, but the phon system doesnt know where the voicemail is until its programmed.

Dec 15, 2009 | Avaya Corded Phone avaparp18d

2 Answers

Locked out of voicemail box!


Hi there, let me give this a crack at it...
The Telephone system sounds like a Norstar BCM... what Consultel1 gave you as an answer is correct, for a Norstar Key system.
OK, do all that Consultel1 stated: -> FEATURE 983 -> You will now see LOG:type in 738662 (SETNNA) and press OK -> You will now see PASSWORD: type in 266344 (CONFIG) and press OK -> then you will see the ADMIN and the options for MBOX, AA, OTHR
Now follow Consultel1 advise on changing Voicemail Passwords, from his orginal post.
Good Luck!

Sep 02, 2009 | NorStar T7316E Corded Phone

1 Answer

Phone won't go to voicemail before 10 rings


You have to reprogram this locals cfw no.# of ring .
Go into progaming set type in local step to cfw and # of rings

Mar 12, 2009 | NorStar M7310 Corded Phone

1 Answer

When prompted I can't leave a message in any mailbox.


Having to reprogram the system every time has nothing to do with the voicemail. The battery in the preocessor is bad, and not holding the programming telling the phone system where the vociemail is.

The partenr mail VS might be going bad. You can try to reset it, but then the system loses programming.

Dec 26, 2008 | Avaya Lucent Partner 616 Phone

1 Answer

Voice message, reprogramming extensions


How did you program the voicemail so a caller can not leave a voicemail to a particular extension? Line ownership? SO a call goes directly to a milbox?

How can you reprogram the voice message????? Which one, for a particular user or the main Auto attendant greeting????

You have to know the admin login to change a mailbox password.

For that, you need to know which voicemail system this is.
When you log in to check your mail, the lady says, "welcome to Partner......"

Please fill in the blanks.

Nov 18, 2008 | Avaya Lucent Partner 616 Phone

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