Question about Dymo LabelWriter 400 Thermal Printer
Dymo labeler has worked fine for a year and a half. I've tried to re load the current roll of labels and tried to get the label roll in as snug as possible, but the spool still seems to have a bit of wiggle room. The label loading instructions talk about notches on the spindle that should be inserted into the cardboard inner roll of the labels. I can't feel any connection on the left side, and I'm jamming the right side of the spindle down as hard as I can and don't feel there's any engagement with that either.
I can't tell if there's something wrong with the machine or with me. I've twiddled also with the platen release lever to release the many blank labels that get spit out.
I just fixed my coworker's Dymo, which had the same problem. I hope this helps: if you've ever fed it labels in the wrong direction (upside down), you may have jammed it and left a piece of a label glued to one or more of the sensors that let the labelmaker know it's finished printing a label.
1. Disconnect your labelmaker
2. Disconnect/remove any unused labels and set them aside.
3. Remove the face plate (with the DYMO LabelWriter 400 logo)
4. Lift the gray plastic lip (labels go under this) and make sure there are no pieces of paper/labels in there.
Once I removed a piece of an old label and put the LabelWriter back together it started working well again.
Posted on Dec 18, 2008
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