Question about Lexmark X8350 All-In-One InkJet Printer
Hi, I am having the worst time with my Lexmark X8350 All-In-One printer. All features work except the scanner feature. When I press the "scan" button on the printer, the LED screen shows it is attempting to scan applications from the computer. The screen turns red and next message indicates applications cannot be downloaded and defaults will be used. When I use the Lexmark Productivity Suite, click on scan, I get the All-in-One Center, click scan then it indicates "scan unsuccessful". When I click on maintain/troubleshoot, printer status indicates "cannot communicate".
I have followed all troubleshooting tips and instructions, including ones from the Lexmark Technicians: (1) making sure the unit is turned on, (2) USB cables are connected (even purchased new USB cables), (3) printed test pages from my computer, (4) have faxed multiple documents, (5) made multiple copies, (6) uninstalled and reinstalled software from CD (several times), (7) downloaded & installed updated driver from Lexmark website.
My OS is Windows 2000/SP4, Intel Pentium 1.60 gHz, 261,616kb ram.
I would appreciate any help.
Thanks for your posting in FixYa.
Please can you do the folowing and let me know:
Go to start >> run >> type in
click on ok.
On the devise manager window click on
On the devise manager window click on the + sign before display adaptor ...check if there is any
yellow exclamation or question mark ...right click update driver
Let me know if there is any Flag in the Device manger entries.
Posted on Sep 23, 2008
I had the exact same problem. In device manager, I went to Imaging
Devices and found Lexmark 8300 Series. I did a quick driver update, and
it now works. If you don't see Lexmark under Imaging devices, there
must be a more fundamental problem.
I hope this helps.
Posted on Oct 07, 2008
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Posted on Jan 02, 2017
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