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My PS3 was just working a second ago and I was play DEF JAM ICON, then I wanted to play something else, so it took forever for the CD to come out, but when it finally did, it wouldnt accept any of my other CDs...literally, the tray inside must be jammed. Can someone help me

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  • 3,422 Answers

HI,

try tapping the right hand (or bottom if you have it vertical) side of the tray when you press eject.
Also give a bang on the top of the player.

Posted on Sep 23, 2008

  • Priya darshan Sep 23, 2008

    Those are the two home remedies you can try.If That doesn't help then you'll have to get it repaired.I hope this is under warranty.Let me know the result.

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Did you say the disc was stuck on the tray..?

first try unplugging the unit and plug it again.. try to maintain access to the eject or open button..

keep us updated here again.

Posted on Sep 23, 2008

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Remove the power cord for some time and then replug it.

Posted on Sep 23, 2008

  • masterexpert Sep 23, 2008

    or you can remove the screws from the back and open the device and remove the dust or something which is blocking the tray to come out.

    it will just take no time to do it.

    just remove the screws and take the upper cover out and all is visible.clean it.



    feel free for further queries.

    thanks.

  • masterexpert Sep 23, 2008

    slightly tapping on the unit also helps to make it clear.also OFF the unit and slightly try to pull it out with hand and apply some greese material like vaseline on both the sides to make it move fluently.

    then ON and see it may work.but do not do it forcibly.



    thanks.

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  • Master
  • 13,433 Answers

Hey, is the ps3 still underwarranty? Its easyly fixable by takeing the drive apart but it voids your warranty, in this case its best to contact the shop, or sony for warranty repairs.

Il get you the link to sony support. hold on.

Posted on Sep 23, 2008

  • Ekse Sep 23, 2008

    hey, heres the sony repairs page

    http://eservice.sony.com/webrma/web/inde...



    now you can contact them or the shop you purchased the product at.



    Few things you can try at home.

    Unplug the ps3 for 10 minutes, try again.



    you could try pushing the tray back in there are a few gears that rotate, you could try rotateing them with a blank screw driver.



    Really the best option is to use the warranty, wouldn't want to break it or void the warranty.

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Posted on Jan 02, 2017

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