Question about HP LaserJet 2100 Printer
When I print a document, 2 roller marks print on the pages. Where are the rollers, in order to clean? How do I remove marks?
Hi, Sounds like your problem is not the rollers. If its marked on the pages, its not the pickup rollers nor the Exit rollers that leave marks.
Either 1 you have a bad Toner Cartridge. or 2 Fuser sleeve is bad and needs to be replaced.
(1) If the toner cartridge is refurbished that is your first indication that you should replace with a HP Manufactured Toner. Refurbished toners always go bad. In fact many of them do not even last the amount they are said to last.
(2) If its not the toner cartridge, then the only other thing that is fusing roller marks is the fuser. In order to do this. You will have to remove the back panel. Unscrew the fuser.*note fuser can be extremely hot after use. be careful.* From this point you should be able to look at the Fuser sleeve and see a worn out sleeve on the side which your roller marks are at. You will either need to replace it if it looks bad. Or you can clean it when its got with a piece of paper or an alcohol pad to remove excess toner clocked on the fuser.
That toner is whats showing up as roller marks on your prints.
I hope this helps. PLEASE RATE Porfavor :)
If you need more detailed help please comment back ill be willing to help. I like helping others.
Posted on Oct 10, 2008
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