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Canon zr-500a camcorder will not turn on. Checked the battery and charger - OK. Need a service manual or instructions to disassemble to get the cassette out.

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If it won't charge then you either have a defective battery or defective charger. I would have the battery tested.

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Ok, let's try the "easy fixes" first. When this problem happens, it can be a oxidized power switch contact, or oxidized battery contacts on the camera. Clean the battery contacts and the contacts on the camcorder with an eraser gently (they are gold plated). See if the camcorder works now. The next step is only if you're not planning on taking the camcorder apart. There are times when you can give the camcorder a slightly hard "whack" with the palm of your hand, somewhere near the power switch, while the power switch is on, and if the camera works, then you know it's most likely a dirty or oxidized contact inside. See if you can get it working with these methods. If you can't, you will have to disassemble the camcorder or have it serviced. Get an estimate if you get it serviced, since it can be expensive, and you might just opt for a replacement.

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Instruction manual


Your specific manual is here.

You can find Sanyo UK owner's manuals here

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Canon ZR 50 - pause / record button does not work


DId you check the second Battery. The small circle one under the main battery? That was the case with mine. The pause, rec button wouldnt work until i replaced the small circle battery.

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