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External disc is power connected, can hear fan running, usb connection doublechecked and OK, but disc does not appear on screen and front blue light not working.

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  • namour Sep 23, 2008

    It doesn't help me ! What to do ? What the case has to do with it ? Are U talking about the external metal case ?


  • namour Sep 25, 2008

    Thank you, you were right. Didi not have enough knowlege to understand your first comment. Just had to reactivate the fire wire connection of my mac to have it recognize the disk.




    Electricity shut down simply cut it.


    Tks.

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  • 75 Answers

May be te problem is with the case....

Posted on Sep 23, 2008

  • Manikandan Hariharan
    Manikandan Hariharan Sep 24, 2008

    you having external hard disk with USB connection?? 

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A blue and red flashing light and won't connect to computer


External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.


These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.


Check the USB connection running from the hard drive to your computer.

If the USB cable is not seated securely in the port, the computer will not detect the external drive.


Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.


Switch from a USB to a Firewire cable connection, if possible.

The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.


Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.


After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.


Restart the computer.

If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.


After restarting the computer, connect the external drive to the system.

The drive should now be detected by your operating system.


Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.


Log on to your PC computer using an account with administrative privileges.

Open the Start menu and click on the "Control Panel" icon.


Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.


Select "Disk Management" from the list of options on left side of the window.


Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."


Select a drive letter for the external hard drive to be recognized as and click "OK."

The drive will now appear in My Computer.


Hope this helps.

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I have a WD My Book 1 TB external drive and it worked until just now. When I connect the drive to the wall I hear it spinning for about 5 seconds and then it stops. The blue lights are not coming on. Could...


Make sure you have the usb connected directly to a port on the pc. Also check the power supply with a test/voltage meter that is working and outputting the correct voltage.
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Hello,

First of all make sure that the USB port that you are using to connect it to your PC is a USB 2.0 port, and not USB 1.0.

Also if it came with an external power, connect it to the external power before putting on your PC.

This is because the voltage supplied by USB 1.0 is lower than that of USB 2.0 and therefore might not be enough to power up your USB Drive.

After making sure about this, power up your system, and plug the external drive, then Right-Click on my computer icon, select manage, then go to Disk Management Option.

On the Disk management option Page you should see ALL the drives installed on your system, including the hidden ones, so what you will just do is, try and locate the one representing your external drive, and right click on it. then select "Change Drive letter and Paths", and give the drive any new, unique letter (i.e alphabet) different from the ones already on your system, and click on OK.

This should make your external Drive to be detected automatically.

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Dear Sir,

Here is the Procedure for Connecting External Drives to Computer.Several brands of computer does not recognise external drives when connected to USB expansion slots,and Slots of front panel,So connect your Ext HDD to back side onboard Slots.Because there is a lack off USB power surge voltage to detect a large capacity exteral drives.Some time it is does not recognise by many computers,when USB power surge voltage is low.
I think it helps,
If you find any difficulty post a feed back we were happy to assist you

have a nice day.

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Emachine t2882: not powering up just an amber light. replaced power supply, still just an amber light. power supply fan runs, but cpu fan does not. reseated all connections. plugged in drives one by one,...


Hello there:
ok unplug everything from the board first and power up and see what happnes. if nothing still unplug the powersupply to the motherboard and press in the power button and hold it in for 1 min and than plug in the powersupply to the motherboard and see what happnes. Also doublecheck the jumper for the cmos. ok please keep me informed there is a lot more that we can do but lets try this first ok best regards mike

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WD 250 GB external hard drive is not being detected by system


Hi !

First check if your WD is running (spinning), no matter if the blue light is on. Can you hear it close with your ear, or feel vibrations on your hand when it starts.

If it runs, then check/replace the USB cable you are using with another.
Check the Power supply if it gives necessary power.


If you are familliar with disassembling/assembling, then open and remove the HDD from the box and try to connect the disc directly to your PC (using another HDD Data/Power cables).

If it runs, and you can acces it, then something is wrong with the Box.

If it doesn't, then the HDD is broken or damaged.

Please note that if your device is under warranty, DO NOT open the box ! Contact your seller for service/replacement instructions.

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How to connect to external monitor?


You need to determine the fault first.
Can you determine exactly where the boom came from (the adapter or laptop)?
When you turn on your laptop does the LED lights indicating that there is power to the laptop and you can hear the hard drive spinning as well as the fan?
Do you know the power adapter is OK (you can test it with a multimeter)?
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Can't install SimpleTech 160 gigabytes


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please also try to connect to another port of your pc if available
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Blinking blue light


the only blue light that i know blinks is the Kmart blue light special .. we need model of things you're working with to properly diagnose.
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