Question about HP Designjet 5500 (42 in.) InkJet Printer
Switch off the Printer and remove the Power Cord.
1. Remove 6 T-15 screws (Type B) from
the HDD Access Cover. Remove the
HDD Access Cover.
2. Remove the HDD with its foam holder.
3. Disconnect the HDD Cable and Power
Supply Cable from the HDD.
When Installing the Hard Disk Drive make sure the holder is
placed in the right position so that it cannot move.
When the Hard Disk Drive is
replaced perform the
following Service Utility: Backup EEROM
This Service Utility is used to restore the contents of the EEROM
when a service engineer has replaced the Main PCA or the Hard
Disk Drive. If the Main PCA is replaced the EEROM content,
backed up on the hard disk, is restored to the Main PCA and if the
Hard Disk Drive is replaced the EEROM content is saved to the new
Hard Disk Drive.
Before using this utility, make sure that you are using Firmware
version A.02.xx. If NOT, make sure that you upgrade the
Firmware version to A.02.xx BEFORE using this utility.
1. In the Service Utilities submenu, scroll to "1.6 Backup EEROM"
and press Enter.
2. Select the part that has been replaced and press Enter
3. If you select "Hard Disk Drive (HDD)" a message confirming
selection is displayed. Press Enter to confirm and exit this utility or
press Back to cancel.
4. Press Back to return to the Service Utilities menu.
Posted on Sep 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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Your HARD DRIVE (aka: Hard Disk),
located on the left side of the unit, has crashed. You will need to
replace the HD.
When you replace your hard drive, you
will need to have the latest firmware on a
usb stick. Download the firmware from
the playstation official website onto a usb
stick. Once prompted by your system you
will need to insert the usb stick into the
PS3. Good luck..
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