Question about Pinnacle Dazzle Video Creator Platinum (230100037) Video Capture

2 Answers

Dazzle Platinum not capturing

It captures 0.08 seconds of a black screen, although it is correctly set up.

1) The AV comes from my Ps3 into a 4 way splitter.
2) 1 output goes to the TV
3) 1 output goes to Dazzle, which is connected to my PC.

I see no flaw with the setup, so I believe it must be a Software problem of some issue?

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  • 6 more comments 
  • Bridgers Sep 23, 2008

    It's a 4 way AV splitter which I bought from Maplin. Here's the link..
    http://www.maplin.co.uk/Module.aspx?Modu...

    Output 1 from that splitter goes to my TV, and Output 2 goes into the Dazzle.

    Is that clearer?


  • Bridgers Sep 23, 2008

    Yes, but it doesn't work. What I'm going to do is return it to Maplin, and grab the cheaper Dazzle. Hopefully that'll work.

  • Bridgers Sep 23, 2008

    That almost fully explains it. But would that also be why I don't receive a Preview in either "Instant DVD Recorder" or "Studio 11"?

  • matt_vyne Dec 01, 2008

    I have a black preview screen but the setup is setup correctly. Need Help

  • dazller Dec 28, 2008

    it just records nuthing it shows me a black screen

  • xcranyx Apr 15, 2009

    I Have The 4 Way Splitter From Maplins As Well It Keeps Saying Input Device Is Not Found Or Watever And The Light Is Green On The Cap Card But Everytime i Try To Record It Just Says That So If Anyone Can Help Me Or Tell Me If I Need To Buy Anything Else

  • Tim Babcock
    Tim Babcock May 11, 2010

    That should work. Before you set is for capture mode, you should be able to see the picture on the screen if you are using Pinnacle Studio.



    If I'm understanding this the input is comming through the PS3?

  • Tim Babcock
    Tim Babcock May 11, 2010

    Is this 4 way splitter just a video selector box?



    The Dazzle doesn't have an output. It is only and input capture device. Where is the other end of the cable at?

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I had the exact same problem with version 11.1 and was able to resolve it by going to the pinnacle websaight and uploading the latest drivers.

Posted on Dec 27, 2008

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That distribution amplifer may not be picked up by the Dazzle. The recommended way to use it is to plug the output specifically what you are capturing into the Dazzle and not to split the signal through wires or through a splitter. It may have trouble locking in on the signal since the amplification in the capture device is weak. It's also tough to get support from Pinnacle Systems having it hooked up that way.

Most of the Dazzle capture devices have amplifiers in them which could be causing the problem as well. It is capturing 3 seconds of the video and cutting it off as a safety feature to prevent something from blowing out. Typically happens on the audio feed if it is peaking in the audio meter.

Posted on Sep 23, 2008

  • Tim Babcock
    Tim Babcock Sep 24, 2008

    It's possible if the meter was peaking. If you drop the volume in time, it should work. If you can direct connect it from the Dazzle to the device, it will be easier to troubleshoot.

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