Question about Pinnacle Dazzle Video Creator Platinum (230100037) Video Capture

2 Answers

Dazzle Platinum not capturing

It captures 0.08 seconds of a black screen, although it is correctly set up.

1) The AV comes from my Ps3 into a 4 way splitter.
2) 1 output goes to the TV
3) 1 output goes to Dazzle, which is connected to my PC.

I see no flaw with the setup, so I believe it must be a Software problem of some issue?

Posted by on

  • 6 more comments 
  • Bridgers Sep 23, 2008

    It's a 4 way AV splitter which I bought from Maplin. Here's the link..

    Output 1 from that splitter goes to my TV, and Output 2 goes into the Dazzle.

    Is that clearer?

  • Bridgers Sep 23, 2008

    Yes, but it doesn't work. What I'm going to do is return it to Maplin, and grab the cheaper Dazzle. Hopefully that'll work.

  • Bridgers Sep 23, 2008

    That almost fully explains it. But would that also be why I don't receive a Preview in either "Instant DVD Recorder" or "Studio 11"?

  • matt_vyne Dec 01, 2008

    I have a black preview screen but the setup is setup correctly. Need Help

  • dazller Dec 28, 2008

    it just records nuthing it shows me a black screen

  • xcranyx Apr 15, 2009

    I Have The 4 Way Splitter From Maplins As Well It Keeps Saying Input Device Is Not Found Or Watever And The Light Is Green On The Cap Card But Everytime i Try To Record It Just Says That So If Anyone Can Help Me Or Tell Me If I Need To Buy Anything Else

  • Tim Babcock
    Tim Babcock May 11, 2010

    That should work. Before you set is for capture mode, you should be able to see the picture on the screen if you are using Pinnacle Studio.

    If I'm understanding this the input is comming through the PS3?

  • Tim Babcock
    Tim Babcock May 11, 2010

    Is this 4 way splitter just a video selector box?

    The Dazzle doesn't have an output. It is only and input capture device. Where is the other end of the cable at?



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the exact same problem with version 11.1 and was able to resolve it by going to the pinnacle websaight and uploading the latest drivers.

Posted on Dec 27, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 2,794 Answers

That distribution amplifer may not be picked up by the Dazzle. The recommended way to use it is to plug the output specifically what you are capturing into the Dazzle and not to split the signal through wires or through a splitter. It may have trouble locking in on the signal since the amplification in the capture device is weak. It's also tough to get support from Pinnacle Systems having it hooked up that way.

Most of the Dazzle capture devices have amplifiers in them which could be causing the problem as well. It is capturing 3 seconds of the video and cutting it off as a safety feature to prevent something from blowing out. Typically happens on the audio feed if it is peaking in the audio meter.

Posted on Sep 23, 2008

  • Tim Babcock
    Tim Babcock Sep 24, 2008

    It's possible if the meter was peaking. If you drop the volume in time, it should work. If you can direct connect it from the Dazzle to the device, it will be easier to troubleshoot.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hello, can Pinnacle Dazzle Video Creator Platinum Video Capture send to Spain.

Check this LINK.

If you need more help come back.

Post / thumbs / testimonial are welcome!

Dec 16, 2010 | Pinnacle Dazzle Video Creator Platinum...

1 Answer

I have Pinnacle Studio HD 14 and it comes with a tool called AMCAP which allows you to record footage off a video game console through a capture card. My capture card is Dazzle Video Creator platinum...

hello, my name is Adam, i am going to try and solve your problem, to do this all you need to do is start recording with your dazzle through pinnacle studio, then open up amcap, here I might be a little sketchy as I do not have the best memory, but at the top I think it sais something like capture, click on that, then at the bottom it should say like options or something, then when you click on that there should be a little drop down menu with different things such as NTSC and Secam, you want to choose the one saying Secam_B, once you have done that minimize amcap and then you should be recording in colour in pinnacle studio. Although you have to do this everytime you start recording which is the down side, need any more help? send me a message on msn, my msn is

Sep 07, 2010 | Pinnacle Dazzle Video Creator Platinum...

1 Answer

My dazzle is unresponsive with ulead video editor 11

I don't think ulead supports a dazzle, although I do not know everything, have any more questions? ask me them on msn, my msn is

Aug 21, 2010 | Pinnacle Dazzle Video Creator Platinum...

1 Answer

I have no TV output!

This will only work with a dvd player, PS3, XBOX 360, and other gaming consoles

You need:
- 3 AV Splitters (2 Female 1 Male sides cord)
- 1 Double sided Video and Audio Cables (Red, white, yellow cables)

Connect your consoles Video and Audio cables to the female sides of the splitters, next attach the Video and audio cables you bought to the splitters as well.
Now plug in the video/audio cables you bought into your TV.
If you did this everything properly this should work.

Sorry if this didnt help you

Mar 25, 2010 | Pinnacle Dazzle Video Creator Platinum...

1 Answer

Dazzle Platinum DVC107 - no Audio capture

Check the Dazzle setup to see if the audio source is selected properly.

Mar 24, 2010 | Pinnacle Dazzle Video Creator Platinum...

1 Answer

When i try to capture video my computer goes blue

Dazzle device is not design to used and capture using TV set it is not advisable to capture live stream or live feed. That is the reason why your computer goes blue screen. The only work around for that device is to capture and recordable video.

Oct 01, 2009 | Pinnacle Dazzle DVD Recorder

1 Answer

0.008 seconds - no capture, no preview.

Going to the Pinnacle support part of their website in downloads and downloading the latest drivers for the relevant model number worked for me.

Mar 02, 2009 | Pinnacle Dazzle Video Creator Platinum...

1 Answer


in the Selected capture menu, toggle back and forth between Pinnacle file capture and dazzle to see if you can trick it into working for you. Also on vcr, toggle between tv and vcr to see that will help.

Apr 28, 2008 | Pinnacle Dazzle Video Creator Platinum...

1 Answer

Dazzle does not dazzle

you should be seeing the transfer live, if not you need to rewire

Sep 03, 2007 | Pinnacle Dazzle Video Creator Platinum...

Not finding what you are looking for?
Pinnacle Dazzle Video Creator Platinum (230100037) Video Capture Logo

874 people viewed this question

Ask a Question

Usually answered in minutes!

Top Pinnacle Televison & Video Experts


Level 3 Expert

781 Answers

Daniel Dollive
Daniel Dollive

Level 3 Expert

313 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Pinnacle Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides