Question about Dell 3100cn Laser Printer

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3100cn not printing

My printer says to load paper,and will not print. the paper has been loaded and it still will not print.

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With the access door for the paper open, slide the paper in, try to print. If the feed roller turns but does not pick up paper then the feed roller is worn beyond use and must be replaced.

Posted on Sep 28, 2008

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I cannot figure out where to load legal sized paper into our Dell 3130cn printer? Can anyone assist me?


The handfeed tray normally opens from the front by pulling down on it. You can load any type of paper in this tray. Good luck.

Dec 12, 2012 | Dell 3100cn Laser Printer

1 Answer

Whenever a print job is sent to my dell 3100cn laser printer, ?Load tray 1? appears in the small window of the printer. I loaded the tray several times but it doesn?t work. Please guide me through the...


You sent a paper size different of the requested by the printer. Just load the requested size or delete the spool.
Some PDF downloaded from internet has A4 or 8,5x11", maybe is requesting one of this sizes.

If you can not delete this message, delete the spool using the printer manual in the control panel of the printer.

Dec 11, 2010 | Dell 3100cn Laser Printer

1 Answer

I have a Dell 3100cn that will not print as it continually states Load Tray Letter. The tray is loaded, I have rebooted multiple times any other thoughts?


The paper sensor is likely malfunctioning or there is a paper jam causing the printer to "think" that there is no paper in it.

Oct 15, 2009 | Dell 3100cn Laser Printer

1 Answer

Doesn't print saying 'load paper tray', but it is loaded


Open the paper try and cheaked the paper sensor now problem is short out

Jun 25, 2009 | Dell 3100cn Laser Printer

1 Answer

Paper won't pick up from the paper tray. I keep getting a load error message or paper tray message no matter how I load the paper. I get the codes "A4" and "024-964" Thanks


Check your printer for paper size and type settings. Ensure they are set to letter and plain1. Also check the program you are printing from (Word, wordperfect, etc) and ensure the paper size is correct there as well.

Feb 25, 2009 | Dell 3100cn Laser Printer

1 Answer

Can't print envelopes


you need to select tray #1, manual feed.
tray #2 is auto feed- 8x11 sheet paper.

Jan 29, 2009 | Dell 3100cn Laser Printer

1 Answer

Printer won't print says Load Tray 024-964


Make sure that the paper is the same size as requested by the print job.

Ours is setup with A4 paper and if someone tries to print something setup for Letter paper it just flashes
Load Tray
Letter

Nov 19, 2008 | Dell 3100cn Laser Printer

1 Answer

Dell 3100 CN printer...message on printer reads load tray


Cycle Power on the Printer
  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Nov 12, 2008 | Dell 3100cn Laser Printer

7 Answers

Dell 3100cn Printer will not print


I had to actually change the settings in Microsoft Word to resolve this problem.

If you go to page setup > paper source > there should be lists for "first page" and "other pages".

You can set this to "as per printer settings" and hopefully it should work.

childofsai

Jan 08, 2008 | Dell 3100cn Laser Printer

5 Answers

Envelope printing


Got a 3100CN and had the same problem but found that a) Changing paper size from the web doesn't work but b) Go to the printer control panel on the printer and use the menu to set the paper size for the MPF tray for FREE. Now your application under windows will overide the whatever the printer thinks and will print. Envelope via Word all work without problem. Suggestion . Configure two printers one B&W using tray one and one colour using MPF and you can now quickly select whether to use colour or b&w. Regards John N - N2UYI/G7LTQ

May 01, 2007 | Dell 3100cn Laser Printer

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