Question about Samsung Prostar 816 Phone

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Can't connect to voicemail Samsung Prostar 816 Plus

Our company has a Samsung Prostar 816 plus, and we have never had a problem connecting to voicemail before. This morning I came in and dialed *98 to connect to the voicemail, and it beeps like it is busy, instead of asking me to enter the password. Please help

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  • smillsqas Jan 15, 2009

    We have the Prostar 816 Plus Phone System and have lost our manual. Can you please tell me how to change the voice mail message?

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This sounds like you may have a problem with the Voice Mail card, If you have sorted this I have uploaded a video for general usage tips for the Voice Mail. please visit www.abbeytelecom.com to find out more info

Posted on Dec 10, 2010

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How do I change the hold time before it rings back on my prostar 816 plus?


root your phone and edit call ring delay in build.prop in the root of your phones system storage.

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Does the prostar 816 plus have caller id?


It does have caller ID however you need to check that your call carrier is supplying inbound CLI. check on your handset that it is set to show this by pressing TRANSFER 119 then use the volume key to set it to show name or number first. check out http://www.abbeytelecom.com it has loads of Samsung DCS programming and training videos, I posted one as a example for you

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I have a prostar samsung 816 plus and we have a number of phones in the office and only one is ringing, how can I make them all ring?


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Jun 24, 2010 | Samsung Prostar 816 Phone

1 Answer

I have a Prostar 816 Plus. I disconnected the power cable today to connect it to a new battery back up surge protector. I then tried to dial out and it sounds like an old rotary phone. It allows me to dial...


To change the dialing from pulse to dtmf dialing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #42 the screen should momentarily say trunk dial typethen display the current programmed data (00000000)
3) enter in 0 for pulse dialing and 1 for dtmf dialing for each of the lines. i.e. touch tone dialing for lines 1-4 would be 11110000. all 8 digits must be entered for the program to accept the data
press # when finished.

Dec 15, 2009 | Samsung Prostar 816 Phone

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My office has the Prostar 816 phone and the manual is not detailed at all.. I needed to know how to change the time (due to time change) Our manual says #55 etc etc... Help me please!


To change the time on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming2.gif)
2) enter in #55 the screen should say YYMMDDWHHMM
3) enter in the year, month, day, day of the week, hours and minutes(the day of the week values are 1= mon. 2= tues. etc.)
press # when finished.

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1 Answer

Need to change the voice mail messages and don't know how.


for this problem and more view the attatched Video and there are plenty more helpful training tutorials on YouTube- search 'abbeytel' or visit www.abbeytelecom.com, I really hopes that this helps

May 19, 2009 | Samsung Prostar 816 Phone

1 Answer

Ringer


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished. hope that helps

Jan 27, 2009 | Samsung Prostar 816 Phone

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