Question about Polycom SOUNDSTATION2 AVAYA 2490 CONFERENCE PHONE EXPANDABLE (230516375001)

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We cannot make an indirect call using polycon soundstation2

We have a polycon soundstation2. we can make a direct call (first the number, then the phone key). no problem with this way of call. But when we try to make a indirect call (first the numbers, then the "phone" key) it gives a busy tone. help please.

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It appears u have connected it to the epabx extension. when u try nos first & then press call, the unit dials the nos so fast that it does not understand ur access number (0 or 9) for dialling out.for this u need to give a pause between the access number ( 0 or 9 to get the dial tone for diallin an external no)this is available on the keypad as pause / redial & then out the number & press call.the prob should get fixed!

Posted on Feb 09, 2009

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