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Right-click on COMPUTER. Select PROPERTIES, Go to DEVICE MANAGER. Under UNIVERSAL SERIAL BUS CONTROLLERS, check all the USB ports to see if they are working properly. If the USB PORT in which you have inserted your pen-drive, is showing an error, right-click over it and select PROPERTIES and make a TROUBLESHOOT.
If this troubleshooting doesn't help you, use another computer to check if your Pen-drive is working there. If the problem persists, go to the manufacturer's service center and ask for a replacement or repair.
Your drive could be corrupt. The first thing I would do however is make sure you are plugging it into a good USB port. If you are using a desktop with USB ports in the front, and are plugging the drive in there, remove it and plug it in to one of the USB ports on the back of the computer. Many times the front ones will have issues with certain USB devices. If that doesn't work, you very well may have a bad usb drive. I would try it on another computer if switching the usb port doesn't help, to see if the drive is truly not working or just a driver problem on your computer.
your pen drive is not recognize by the usb port onyour computer, remove the pen drive from the port and insert it to another usb port on your computer, if you still having problems, restart the computer and try again on a different port.
You shouldn't need the USB driver 2.0 from mercury because windows installs this with SP2. Suggest you un-install what you installed from mercury & update your version of windows (completley), through "Windows Update". Once windows is all updated & you have finished with a reboot. Plug your pen drive in a opened usb port. Open windows explorer. Scroll down & you should see an icon (left side of explorer), thats named like, Removable Disk. Give windows time to see the device. After a few minutes if your pen device does not show up try another usb port. One you know does work. If after a couple of minutes go by & you still don't see the device listed in explorer I would say the device is defective. Your Mp4 uses a cable to connect to the usb. Try connecting to another PC's usb port. It is possible the cable is dirty or bad.