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I am trying to install my printer for the first time and got to the window to connect my USB cable. When I hit continue it won't do anything. Help!

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  • docshirl Sep 25, 2008

    It worked! Why didn't I think of that? Thanks a lot.

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The usb cable might be disconnected or check if its connected to your pc or if the usb is already connected,unplug the usb cable then shut down the pc and reconnect the usb cable then turn on the pc

Posted on Sep 23, 2008

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My computer is saying it is not connected to my Lexmark x2670 printer but I have everything connected. I need my printer! Help please.


Cannot Communicate; install USB; Install cable; installation USB; Installation cable; Cannot continue installation; Unable to press Continue; Unavailable Continue button; Continue button not active; Opaque Continue button; Gray Continue button; Continue button grayed out; USB connection not recognized
Solution
What you will see The Continue button is gray (i.e. Continue), preventing further driver stallation. connect the Installation Cable; using the supplied installation cable, connect to any USB port on this computer. Back Quit Continue There are several possible reasons for an inactive Continue button. Try the following suggestions in the order provided to resolve this issue: Action
1 Make sure the printer is turned on:
2 Confirm a solid connection of the USB installation cable on both printer and computer. HINT: The USB port is identified by this symbol:
3 Keeping Step 2 in mind, disconnect the USB cable from both printer and computer and then reconnect the USB cable at both ends.
HINT: Listen for audio alerts or notification icons or balloons in the Windows notification area. For example, or or .
4 If your computer has multiple USB ports, try connecting the USB installation cable to a different USB port.
NOTE: Passive or self-powered USB hubs may cause a problem.
5 If one is available, try connecting another USB device to the same USB port to see if it is recognized by the operating system.
6 If one is available, try a different USB cable that is under 10 feet.
NOTE: Some port replicators or docking stations for laptops or notebooks may cause a problem.
7 Confirm that you are installing the correct software driver for your printer model. For example, a 7600 Series driver works with the X7650 and X7675 All-In-One.
8 Turn off the printer, and disconnect and reinsert the power supply and power cord. Click here for image.
9 Click Quit to exit the installation. Remove the CD from the CD or DVD drive. Then reinsert the CD and try to perform the installation again.
To save time you can skip or close the hardware setup wizard if you have already completed these tasks. 10 Confirm that Device Manager recognizes the device. To open Windows Device Manager: Click on Start and then Run.In the Run dialog, type devmgmt.msc. Click OK.11 Next, disconnect the USB cable from the printer and reconnect it. Watch the Device Manager indow while you do so. The appearance of the items in the screen should change as Device Manager tries to recognize the device. Click here for image.Macintosh users: System Profiler is the Device Manager equivalent. Click here for instructions on accessing System Profiler, and look under Hardware > USB for the printer.12 Does Device Manager show a change in appearance?-If Yes, contact Lexmark Technical Support for additional assistance. -If No, there may be a problem with your computer and its USB support. The computer must recognize the USB cable in order for installation to work. 13 Reboot your PC and try these steps again.

Oct 02, 2011 | Lexmark X2670 All-In-One Printer

2 Answers

I have a citizen prolaser 6000 laser printer, it emulates HP Laserjet 3, I want to connect it to my laptop via a usb interface cable, currently it is connected to the printer port of a desktop (lpt1 for...


There is three things that you will need:
Proper port set up on laptop device manager (Check settings) LPT1 is for a parallel port - Need USB Correct Driver for the Citizen 6000 Pro Laser (Windows should auto install) Hub that will communicate via USB to the IEEE 1284 Printer via cable.
Driver Site: http://www.driverfiles.net/Printers/Citizen/Prolaser-6000-Printer-Driver/download/page,sh,38839,389,12,.html
I hate to suggest, but you may have to call Microsoft Citizen Tech Support for suggestions on the Hub that will communicate via USB properly. Check your manual for setup options.
TF


Jun 02, 2011 | Office Equipment & Supplies

1 Answer

I am trying to install the Lexmark X3690, but when it asks for the ?USB cable to be connected, the "continue" option is greyed out & I cannot complete the install. If I select the...


Make sure the printer is switched on when you connect the usb cable.

You can connect the USB cable without installing the software first. If you do this then Windows should detect the new hardware and try to install the drivers. If this does not happen then your printer is not communicating via the USB cable. Check the cable. If this os OK then the printer may be faulty.

Mar 14, 2011 | Lexmark Office Equipment & Supplies

1 Answer

During installation, device is not detected error appears. tried uninstalling software, unplugging cables, restarting, reinstalling, then plugging cables in. did not work. Windows XP o/s. already checked...


is it wireless or usb, if it usb, dont connect the usb cable. on the installation window where it asks for the usb cable, chek mark on the option connect printer later and continue with the installation

Oct 02, 2009 | HP PhotoSmart 7760 InkJet Printer

1 Answer

How to intall it on windows vista


1 Insert the installation CD into the drive.
2 Welcome... will appear. Click Install.
3 Accept the License Agreement, and click Continue.
4 Install Additional Software will appear. Make your selection and click Continue.
5 Setting Up a New Printer? will appear. Select Yes, I am setting up this printer for the first time, and click Continue.

NOTE: If the printer has previously been configured on another machine, select No, my printer is already set up. I am installing it on another computer. Skip to Step 7 below.
7 Connect Your Printer appears. Connect the USB cable between the PC and printer. Select Connect USB Cable now, and click Continue.
8 Accept the prompt to Print a Sample Page, and click Continue. Image
9 Product Registration appears. Select whether or not to Register the product and take part in the Lexmark Connect Program. Click Continue.
10 When Thank You appears, click Finish.

Apr 14, 2009 | Office Equipment & Supplies

1 Answer

Hp officejet 5610


There might be some issues either with the printer cable or the USB port on your system... Just try another cable if you have one... or u can also try another usb port on the system...

Jan 03, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hello I am unable to get my HP all in one printer working? it will copy a page for me, but I cannot print anything/


Did you plug in the printer before you installed the drivers from your installation CD? If not, you need to uninstall the hp printer drivers and unplug the usb cord from the computer.
Restart your computer, run the installation cd, and then after the HP installation says it's complete then plug the usb cable into your computer. NOTE: Some HP driver installations ask you during the install to plug in your printer so the software can find it. If thats what happens then only plug in your printers usb cable when the installation software tells you to. Once it detects your printer the installation will continue. Make sure you keep hitting next or continue until the software tells you everything is installed. Now your all in one printer should work.
Wilcocoop

Dec 09, 2008 | Office Equipment & Supplies

1 Answer

I have been unable to print to my lexmark z11 color jetprinter. pages come out blank. I received an error messarge saying : there was an error writing to LPT1 A printer timeoout error occurred. To...


This sounds like more of a communications problem than it does a "time out" problem. I am assuming that the printer is connected to the computer via a parallel cable. If that is the case, try unplugging the cable at both ends, the reattaching it. If that does not change anything, try replacing the cable.

If that does not solve the problem, try replacing the parallel cable with a USB cable and then follow the directions below.

If by some outside chance you have the printer connected to the computer via USB cable you can do one of two things. Replace the USB cable with a parallel cable or change the printer's port settings to use the USB cable. - If you do have the printer connected via USB cable you might be able to rerun the installation software that came with the printer and it may automatically pick up on the USB set up. If not, go to Contro Panel\Printers and Faxes\ - Right click on your printer and open properties. Under properties, click on the Ports tab. Since the error message stated "error writing to LPT1, check to insure that the LPT1 block is checked. If it is, and you are using a USB cable, scroll down until you see two blocks - "USB001 Virtual printer port for USB" and "DOT4_001". Check the box beside "DOT4_001" then click on Apply and close the window. The try printing again.

Hope that helps - Graye

Nov 24, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Hp photosmart 7850 doesn t make conection whit my hp pc


Do you have windows xp for os ???? If so deinstall your printer on your computer and disconnect your usb connection.

First install the driver by putting your cd in your computer...Some product will tell you when to connect your usb cable to your computer...if not, make sure your driver is correctly install. After, reboot your PC and plug-in your usb cable and power up your printer....

Mar 26, 2008 | Office Equipment & Supplies

1 Answer

Will not turn off, computer cannot find.


Do this, Unplug the power plug. Then unplug the usb cable. Wait about 90 seconds. Plug the power cable back in but not the USB cable. See what happens. Turn it on if it doesn't come on. Are you using Vista? If it comes back to the continuous ******, then you might need to get a local service company (authorized on this machine) involved. Could be several things; bad printhead(s)(underneath the ink cartridges) , usb cable, printer driver problem (download latest driver for hp), firmware or board problem.

Jul 16, 2007 | HP Officejet 9110 All-In-One InkJet...

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