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I have a Janome 5700 with Customizer 2000 and can not load it on to my new computer with Windows Vista

Posted by Anonymous on

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I phoned Janome who told me to download a free patch to upgrade my software. I am not good on the internet and came accross your site first. 5 minutes later I got the patch from their site.

Now the reader/writer connection will not plug in my computer as it has a serial connection and my new computer does not. So I will go into PC World, and hope they have a USB extension lead type of thingy.

You may have guessed I am a dippy OAP - sorry - older person.

Carole Bellamy

Posted on Sep 24, 2008

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Posted on Jan 02, 2017

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Janome customizer 11000


Have you tried customer service for the software of your machine?
sometime it depends on the window your using you might have to keep using your old laptop. I had to revert back to an older model computer in order to continue with my machine but it was a different sewing machine. Check with the cs of you software im sure its cost you a lot. Hope that helps

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Janome memory craft 11000 v2.0 now on windows xp I need to transfer this programme to a new laptop windows 7 it opend but keeps saying that I have


I believe there is a new download to make these work with windows 7.

Go here and scroll down to "customizer 11000 v 1.50" or which ever program you have.

http://content.janome.com/index.cfm/LearningCenter/Software_Updates

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My Janome customizer 2000 will not write to the scan card. It says that it will not recognize the serial port.


Hi, I have the same problem with mine. Janome have not been very helpful. I didn't know if it was the card or the card reader/writer. I have a Janome CX500. Have you solved any of the problems?
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I just purchased a Janome CM350E and need Customizer software


You can use any machine embroidery software brand.

There are many that have free trials and demos. Embird is one brand that is very popular.

You start with Embird Studio and then add other programs as you become more knowledgeable about machine embroidery.

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Looking to purchase a Janome Memory Craft 5700 - refurbished


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See if you can run the program in compatibility mode, with win 2000 or xp.

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What platform (WIndows XP, etc.) can the 9000 digitizer use?


Digitizer 2000? Or Digitizer 10000?

There's a BIG difference.

So far, it doesn't seem that Janome's put out an update to Digitizer 2000 for Vista (though they have for Customizer 2000), but they have for Digitizer 10000.

However, XP should be fine with Digitizer. You may have to go into your "Properties" menu for Digitizer and set the compatibility back to say, "Windows 95" though.

To do this, right-click on the software icon for Digitizer on your desktop. On the contextual menu will appear several choices - select "Properties" and then click on the "Compatibility" tab on the Properties dialog box. This is where you change how your computer (essentially) recognizes the application.

You may need to experiment with the options. Try "Windows 95" first ... and if that doesn't work, select and try another.

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Soft ware not combatable with windows vista. Help


Yup, if you mean Customizer 2000 when you say "software."

You can go to Janome's website and poke around for it (just so's you can see the neat stuff people are making -- always nice!) or just pop over to this link and download the newest update .

It'll make your MC and your Vista compie friends again. :)

Best of luck to you!

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There are different programs for 350E. I think, you was buy program different.

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