Question about Alpine Air XL-15 Air Purifier

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Crackling sound Mine crackles continuously. Changing the settings doesn't make a difference. It's like a rapid fire click-click-click. I cleaned the ceramic plate, but it made no difference. What causes that crackling?

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You need to look inside (through the front grill) with the lights turned off, and try to spot the sparking/arcing high-voltage - - what you're likely hearing is a spark where high-voltage is grounding-out due to a fault in the wire insulation or some other insulating structure.

Once you isolate where in the machine it's arcing, you may be able to determine where it is and whether or not it's within your skills to fix it. If it's an XL-15 as indicated by this category, it's no longer in warranty (no longer even supported by the manufacturer, for that matter, so it will be up to you to determine how much you want to work with high-voltage electricity.

If you can find the spark, you might be able to report back here for more detailed advice. Hope this helps.

Posted on Dec 23, 2008

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To stop the crackling sound, you need to remove all of the dust particles from the wire in the back. Sometimes when the unit is extremely dirty you can see sparks emanating from the wire, this is what causes the crackling sound. The unit has a built in cleaner you can lift up and down to perform this task, located on the top, but this doesn't work extremely well.

I usually take a can of compressed air and blow as much of the dust I can off the wire and all surrounding internal areas as I can. This along with a thorough cleaning of the blades should eliminate the crackling noise. Of course, make sure the device is unplugged before performing any cleaning.

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we are also expierencing the same crackling problem. This machine is only a year old.....

anyone find anyway to resolve the crackling? I have not contacted Brookstone, but it doesn't sound too promising anyway.

These air purifiers are not cheap and they should back up their products.

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