Question about SanDisk Sansa MP3 Player

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Help my sandisk will not come on the sandisk logo will appear then goes off

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  • Anonymous Oct 01, 2008

    when i power up the z player it shows the logo then disapeares---it will take some minute to power up again- --

  • savemike Oct 01, 2008

    i have the same problem the logo just comes on then just shut's off need help

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You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Sep 25, 2008

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

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