Question about SanDisk Sansa MP3 Player

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Help my sandisk will not come on the sandisk logo will appear then goes off

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  • Anonymous Oct 01, 2008

    when i power up the z player it shows the logo then disapeares---it will take some minute to power up again- --

  • savemike Oct 01, 2008

    i have the same problem the logo just comes on then just shut's off need help

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You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Sep 25, 2008

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Hi, i have here a Sandisk c240 mp3 player. The prob is when you turn it on, only the logo of sandisk appears and it don't work anymore. Even if you press any keys, only the logo is visible. I think...


only the logo of sandisk appears and it don\'t work anymore. Even if you press any keys, only the logo is visible.I think it needs to be reformat or something.Kindly help please

Oct 19, 2010 | SanDisk Sansa c240 MP3 Player

1 Answer

I need step by step directions, please. It seems as simple as plug it in and its done, but I've got to go to "my computer" etc, etc, and I just need to be walked through it once Thank you


I can help you with your Sandisk Cruzer USB drive problem.

Sandisk Cruzer's are fairly unique in so far as they don't just appear in your My Computer window the way that every other USB drive I've ever used does.

Instead, Sandisk Cruzer's use a terribly 'helpful' piece of software that takes time to load every time you plug it in.

Here are the steps:
  1. Plug in your Sandisk Cruzer USB drive.
  2. Sit back and wait. Don't touch anything.
  3. If it is connected properly, the 'slide' bit will light up orange, at first flashing, eventually solid.
  4. When the orange Sandisk logo appears on your desktop, the drive is ready to use.
  5. Clicking on the Sandisk logo will bring up a menu.
  6. Click the 'Explore Drive' option to bring up a windows explorer screen of the USB drive.
  7. When you are done with the Cruzer, return to the Sandisk Menu App and select 'Eject' to prepare the USB drive for removal. (Just pulling it out without 'ejecting' it will destroy all your data 1 time out of 50 or 100, so always use the eject feature.)

I hope that helps.

Aug 28, 2010 | SanDisk Cruzer Micro 4GB USB 2.0 Flash...

2 Answers

How can i reset my sandisk sansa e280?


SanDisk logo appears when stated then screen goes to grey and black. All appears to be frozen.

Nov 23, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

SanDisk Sansa Express MP3 player stays at SanDisk logo


You may need to get a firmware update from this web site: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Remember that you need to back up all of your information before doing the update.

Jan 01, 2009 | SanDisk Sansa MP3 Player

2 Answers

SanDisk Sansa Express MP3 player stands at Sandisk logo!


You will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

Dec 31, 2008 | SanDisk Sansa MP3 Player

1 Answer

Sansa e250


I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all.
I tryed several time to reset it by pressing the power on (menu) buton for more than 15 sec. It power of after that, but when I try to start it again problem persist - sansa e250 is frozen after logo of sandisk apear on the screen.
Please help me

Aug 17, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Sandisk Sansa goes to blank screen. No display and not working


I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Mar 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa wont turn on :(


Try taking it back or calling the company where you got it from.Unless of course you got it off of ebay then contact the seller.

Mar 15, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

MP3 turns on but shuts off at the sandisk logo


The battery is dead. Leave it connected while the computer is on for about 3 hours and if the battery is still good that will charge it.

Jan 16, 2008 | SanDisk SDMX1-1024-E18 MP3 Player

1 Answer

Sandisk sansa e250 only sandisk logo on powerup


Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://sandisk.com/assets/file/downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Again, select format when prompted. Best of Luck.

Sep 10, 2007 | SanDisk Sansa e250 MP3 Player

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